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Kjmt
Level 1: Cadet

Re a sms message for 30 gB of extra data

Kjmt
Level 1: Cadet

I have received a sms message re 30 GB of extra data for direct debit, I’d like more information please

Pjmobile
Level 1: Cadet

I had called Telstra yesterday morning to move my Sim plan to prepaid. And apparently the request was still in pending status yesterday afternoon. Had to call them again and then the status was in process. Called them today after 24 hours and it is s ...

Jason92
Level 1: Cadet

So I ordered a samsung galaxy book2 two weeks ago, when I ordered the product I was told it was in stock and I would receive it in 3-5 business days. 5 days later the product doesnt turn up. I contact telstra again asking where the product is and whe ...

dougjh
Level 2: Rookie

So I 'discovered' my 24mth contract ended months ago, no notification by telstra at all, so business as usual in that regard..Still paying a whopping $75.00 per month for a pissant data allowance of 3gb. I assume included s5 phone was not paid separa ...

Lang1
Level 1: Cadet

Cranbourne store threw in a “free accessory package” telling me it’s free but charges me repayment plan on billstore manager Aron is full of **bleep** and can’t be trusted. I’ve been with Telstra for a long time but will definitely leave after this c ...

G_Mc
Level 1: Cadet

I signed up for a $65 mobile plan with JB hifi  and "only paid $300" for the phone it  was supposed to be the 'best deal in town', yet I walked out the store and saw the same phone no out of pocket payment and  on a lower plan with optus $59 plus I'd ...

jrdobson1
Level 3: Gumshoe

Can my Telstra Air be made public.

Ozstig
Level 1: Cadet

Ported from Optus today but encountered a hiccup. My Telstra sim is now active but only for Telstra network. My old Optus sim handles non Telstra voice and txt. I would think Telstra should sort this out with Optus but the Telstra chat agents have sa ...

missammyy
Level 1: Cadet

I recently signed up for a new month to month extra large plan and now that the Note 10+ has been announced I would like to know if I can add it to the plan I already signed up for or if I need to cancel this plan and get a new one? Thanks.

Tlowry888
Level 1: Cadet

ASAP  

Goodone11
Level 1: Cadet

Can I use CreditMe2U from a post-paid mobile to pre-paid number?

PST
Level 2: Rookie

I have a $99 lease plan with Mobile Swap Assure.  It has a bit over one year left on the contract.  I have damage to parts of the glass on the back of phone.  When I took it to a Telstra store they said, even with twelve months left on my plan I had ...

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

Michaelp1
Level 3: Gumshoe

RE: Mobile Accelerate Casual Plan $25 a month increasing to $30 in August 2019 I received notice that my $25 a month mobile plan that includes $300 of usage (calls/texts) and 200MB of data is going up to $30 a month from August.It does not say what t ...

Julie76
Level 1: Cadet

How can we get a swap return kit? One wasnt included

4747
Level 1: Cadet

Want to port from prepaid to postpaid for work and other reasons

Franklie
Level 1: Cadet

Do I still get charged for the whole month if I cancel my service part way through that billing period? Or do I just get charged for the days I have this service? Thanks

PeterJ048
Level 1: Cadet

I am out of contract and want to change to a lower price plan

MaxKent
Level 1: Cadet

Can you sign up for a plan and get the phone instore on the same day?

G_Mc
Level 1: Cadet

I signed up for a $65 mobile plan with JB hifi  and "only paid $300" for the phone it  was supposed to be the 'best deal in town', yet I walked out the store and saw the same phone no out of pocket payment and  on a lower plan with optus $59 plus I'd ...

Shannon_06
Level 1: Cadet

In January 2019, I compared Telstra and Optus. It was a toss up, but I went Telstra given their lease t&c I felt were better then Optus when adding "Assure" I signed up for the 24 months, on those T&CI have lost my handset. I phoned Telstra on Monday ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

SD87
Level 1: Cadet
Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

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