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Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

Kahuna111
Level 1: Cadet

Why being a tech company does telstra find itself unable to process even a simple order ? No confirmation in 3 weeks ... no new sim card ... oh and call ... 43 mins on hold so I sent a email ... OH we will be back in 7 days ? Are they even aware HOW ...

Ken_m
Level 1: Cadet

ok so after being promised I would be referred to the right team who handle my incoming scam calls, my issue of receiving scams calls would be filtered before I got off the phone. Call Ref 1522916. The consultant then said they would not beable to fi ...

MicBaz
Level 1: Cadet

The mobile phone currently is on a pre paid plan and we want to change to adding it as another mobile on existing plan....

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

aobeee
Level 1: Cadet

I have a mobile which work no longer provides. I would like to bring into my bundle

sianzman
Level 1: Cadet

Hello, I'll be travelling to Tasmania for holiday in a week's time. I bought (through a friend who came back from Australia recently) a Telstra pre-paid SIM card (not activated yet) - $30 card (does this card come with 8GB of data ?). I saw the promo ...

Mike9999
Level 1: Cadet

So the other day I ordered a new phone on a plan but today I received an email telling me my order had been cancelled and something about a credit check. I have no outstanding depts and a full time job so I’m not sure why I would fail a credit check.

CaptStanley
Level 2: Rookie

I bought a new handset and plan.it turned up with a new sim coz the nuff nuff in sales didn't know if my old phone used a nano simIt did!so I put my old sim in and everything worked.But today they turned off my old sim and now my phone no longer work ...

Redtag55
Level 1: Cadet
MumaCa55
Level 2: Rookie

I'm not looking for sympathy, let me make that clear straight away! I signed up recently and have since split with my husband. I need to downgrade now there's less money coming in. Is this possible?

euler
Level 1: Cadet
Wen5
Level 1: Cadet

I want to downgrade my new plan

Jacqueline11
Level 1: Cadet

Hi Just wondering when my phone plan finish so I can change my device to another plan

Marie12
Level 1: Cadet

Hello Telstra, 

What does the Telstra 4GX WI-FI Pro take in sim size? I cannot locate sim size in the specification tab on the Telstra website. 

Cheers 
Marie

SOLO2
Level 1: Cadet

Is there a way to remove the itemized detail of phone calls from your phone bill?

vhetss
Level 1: Cadet

Hi, I'm half way through my phone plan on a pixel 2. How can I tell if it's network locked?

10RSAX
Level 1: Cadet

I have just purchased an Apple Watch 4 with Cellular.I have a business phone but am not sure of the specifics of the account type i.e. small or not.I want to activate Telstra one number for my business phone that I carry. If I cannot, if it turns out ...

nikxx
Level 1: Cadet

Hi! Would i be able to change my phone because i realise i dont really like the color and i jusy purchase it 2 days ago?

Please let me know! Thank you

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

aobeee
Level 1: Cadet

I have a mobile which work no longer provides. I would like to bring into my bundle

Redtag55
Level 1: Cadet
Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

nathanwonders
Level 1: Cadet

I have been a Telstra customer for over 10 years, we have all our family’s mobiles business and home internet/phones with Telstra. If Telstra does not bring back the $5 companion plans for premium customers I will be ripping everything off Telstra an ...

carlton888
Level 2: Rookie

Your online shop is not working,please repair the website ,While trying to order a device or services online it tells the user to go to the nearest Telstra store, instead of giving you an order number !!! VERY INCONVENIENT ! ((

Moosie
Level 1: Cadet

Telstra,A couple of years back I was absolutely desperate to get away from being a Telstra customer due to the ABYSMAL support.Subsequent to that and lots of complaint feedback, I personally began to notice a dramatic improvement in service responsiv ...

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