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Santoshmijar9
Level 1: Cadet

I wanted to order a plane phone which is iphoen 11 pro...i fill up all the form i tried to submit but couldn't..it says loafing for an hour.

SLeek89
Level 1: Cadet

Hi,  hope this is the right area, I applied yesterday for a iPhone on a plan was sent order confirmation and nothing more, I already have my internet wifi system with you and I already went through a credit check for that .  I guess i am wondering wh ...

kris4
Level 2: Rookie

Hiive ordered a new phone (second time, cancelled first order as it took sooo long) now this one has progressed to “stock allocated” What does this mean ?? Am I actually getting this phone soon ??

Kiki96
Level 1: Cadet

Hey guys, so I had a payment extension on a really large bill that was suppose to be extended until tomorrow. However, I woke up this morning with my service suspended. I’ve sent them the receipt of payment and have sent them the request saying my pa ...

Loz21
Level 1: Cadet

Hi, I’m a prepaid customer and wondering if I can get a new number without having to get a new sim.thanks..

Jussa99
Level 1: Cadet

I have lost my phone and just brought a new sim card if I make the new sim have my old number will my plan transfer to new sim?

LTK
Level 1: Cadet

Hi, I recently signed with Jb Hi-Fi 12 BYO contract with Porting in.  I was previously with Vodafone, and they sent me a text message saying that they received a port in request. After which that sim deactivated. The Telstra sim then started working ...

kellie27
Level 1: Cadet

Hello,Can someone from Telstra help me please.I placed 2 orders on the 29/11 - one has been delivered and the other one has not.
24x7 support says my order no. doesn't exist.PPST377008 - was delivered on the 2/12
PPST377013 - still waiting...
Are you ab ...

Simo-
Level 1: Cadet

POSTED ON FACEBOOK, WOW how people love to vent, ....does anyone have any thing good to say about Telstra at all???
Look at this!!!, what a disgrace TELSTRA!!!, I cannot believe I have been a long time customer and I still get ripped off by these peop ...

Aido78
Level 1: Cadet

I’ve been a continuous loyal costumer for 20 years now got told in the Telstra shop Telstra don’t care and you get nothing my plans up and well why the hell would I stay with Telstra I’ve been loyal for 20 years always highest plan  someone please ex ...

Bowenboi
Level 1: Cadet

sim perm locked

sara731
Level 2: Rookie

Hi, I would like my mobile number unlisted but still maintain the caller id, would I be able to change it via online or on the 24/7 app? Thanks! 

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

LeslieC
Level 1: Cadet

I am currently with Optus and I am considering a 12 month plan with telstra and hope to keep my number from Optus. So I do know that you can number port and should port while the Optus plan is active and close to when it ends. However right now my op ...

cfaz
Level 1: Cadet

Hello, I have bought a new phone outright and need done help sorting out my existing plan which is due to expire soon.i am wondering if there is still a byo plan?

birdsst
Level 1: Cadet

I have my internet with Telstra, but mobiles for all family members (4) with Optus.  This is primarily because Optus allow me to share 120gb of data across the 4 mobile phones.  Does Telstra offer anything similar?

mokey
Level 2: Rookie

We currently have a $29 and $39 plan which we are being told is being increased to a $40 and $50 plan.  We can't afford the increase in plan amount as this equates to an increase of $264 a year.  Is there a $30 and $40 plan that we can be put on inst ...

Md0
Level 1: Cadet

Is it standard practice for Telstra not to port a mobile number across within 48 hours or is over a week and counting the norm.

Jonlo_
Level 2: Rookie

Hi, I’m currently with Telstra on a $79 Mobile Plan + iPhone device contract that ends 24th December 2020. The current outstanding payout of the device is around $1170. If I upgrade to a new Telstra month to month Medium plan + iPhone 11 Pro now, wil ...

Tina123
Level 1: Cadet

Can I use my reward points to pay my bill

kellie27
Level 1: Cadet

Hello,Can someone from Telstra help me please.I placed 2 orders on the 29/11 - one has been delivered and the other one has not.
24x7 support says my order no. doesn't exist.PPST377008 - was delivered on the 2/12
PPST377013 - still waiting...
Are you ab ...

Paddles50
Level 1: Cadet

New Jersey USA

Tfan
Level 2: Rookie

I have been a long term Telstra Customer and have used a few of the Telstra Roaming packages over the years.The current Telstra International Day Pass at $10 has some positive inclusions/benefits and can save many people from "Bill Shock"But for me/u ...

Shannon_06
Level 1: Cadet

In January 2019, I compared Telstra and Optus. It was a toss up, but I went Telstra given their lease t&c I felt were better then Optus when adding "Assure" I signed up for the 24 months, on those T&CI have lost my handset. I phoned Telstra on Monday ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

SD87
Level 1: Cadet

Can I top up airg

Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

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