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Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

McDaddio
Level 1: Cadet

Hi,

Questions is on shared sim but bare with me-I am overseas for a month and my contract is due to expire in about 6 weeks. I did not want to upgrade before going away and break the new phone whilst away. Since being away my battery on my Samsung S7 ...

Deb75
Level 1: Cadet

i need a statement from October 2106

Ajaay
Level 1: Cadet

Hi, I need to disable Voice2Text, Message2Text, Message bank and all such services. I just need that if I don't pick up the call OR I disconnect the call, there is no further notification after that including text message or voice mail or message ban ...

M1S1EK
Level 1: Cadet

this offer still seems available after talking to optus business over the phone. Is Telstra able to come close or even match? $94/month including 256GB iPhone X, 200GB Monthly data with unlimited international/national call and texts with 4GB interna ...

AJR2093_2
Level 2: Rookie

I turn off my daughters mobile internet access after 9pm using TELSTRA Smart Protect and yet it seems she is still accessing the internet and using data. Smart Protect says it controls hours of access to the internet but it doesn’t. How can it be fix ...

Hayles2
Level 1: Cadet

Hi, I have been getting the run around for quite some time now. I'm on the Telstra Staff $39 plan and I want to upgrade my phone, keeping my current contract, using MRO for my new handset. Nobody seems to be able to tell me how I can do this, I just ...

nathanwonders
Level 1: Cadet

I have been a Telstra customer for over 10 years, we have all our family’s mobiles business and home internet/phones with Telstra. If Telstra does not bring back the $5 companion plans for premium customers I will be ripping everything off Telstra an ...

marienash58
Level 1: Cadet

how do i know i have successfully ported my mobile number over to telstra.i did that about 30 mins ago ur help would be very gratefull thanks marie

tre1996
Level 1: Cadet

My plan ended on 17 th telstra 24/7 started my new plan 2 days before it ended was not supposed to how can i fix this charged me $10 more on there incompetents

tre1996
Level 1: Cadet

My plan ended on 17 th telstra 24/7 started my new plan 2 days before it ended was not supposed to how can i fix this charged me $10 more on there incompetents

Waikikamukau
Level 4: Private Eye

Can I purchase a new phone and have it placed onto an existing plan already with an MRO on it? Short story long, had an iPhone, dropped it (unknowingly) whilst boarding a 737 only to be crushed by the push-out tug after cabin doors closed (seriously) ...

Mooniz
Level 1: Cadet

Hello , I took a phone with a plan last March 2018. I’m moving overseas for two months and i wanna know if it’s possible to stop the plan for the two months overseas. I hope it’s possible because I don’t wanna pay for anything as I’m not using it .. ...

Milney
Level 1: Cadet

Hello, Today I purchased an iPhone 6 on a 24-month contract. The other day my Optus pre-paid phone was lost, but we were able to transfer my mobile number across in the Telstra store when setting up the contract. Everything went fine, when I got home ...

Level 21: Augmented cretsiah
Level 21: Augmented

https://www.telstra.com.au/mobile-phones/plans-and-rates#gomobile   $199 plan critical information does not match up with this above site only shows $129 plan https://www.telstra.com.au/content/dam/tcom/personal/mobile-phones/pdf/mobile-plans.pdf   I ...

Pacifo
Level 2: Rookie

Hey, I've just filled in the CHOWN form (Change of Ownership) to have my Business mobile number changed to a personal mobile number. I went to the store yesterday and submitted all the paperwork and picked out a plan. I got a new SIM put in my phone ...

Longy2
Level 1: Cadet

am going overseas for 3 1/3 months, when will my mobile number 0438 xxx xxx be quarantined, i'm on boost prepaid Any problems getting it back I am the ROU going back millenia I have had this number ever since analogue days, when a telstra employee ( ...

Deb63
Level 2: Rookie

Hi, I'm currently on a $75 Go Mobile Swap Plan with a Samsung Galaxy S7 as the leased phone. My contract ends on December 15, 2018.Can someone please confirm that I am only able to upgrade to another phone with plan before the contract ends without i ...

shooterau
Level 5: Eagle Eye

I am on Prepaid Long Life  and am thinking about changing to Long Life Plus and was told by Prepaid 125111 all I would lose is the bonus call time But upon reading the Website It says I will lose everything and will then Have to make a Recharge to us ...

Rathers
Level 2: Rookie

I have a nokia lumia phone and wish to change to a Nokia 6.1 which uses a nano sim. How do I do it?

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

nathanwonders
Level 1: Cadet

I have been a Telstra customer for over 10 years, we have all our family’s mobiles business and home internet/phones with Telstra. If Telstra does not bring back the $5 companion plans for premium customers I will be ripping everything off Telstra an ...

carlton888
Level 2: Rookie

Your online shop is not working,please repair the website ,While trying to order a device or services online it tells the user to go to the nearest Telstra store, instead of giving you an order number !!! VERY INCONVENIENT ! ((

Moosie
Level 1: Cadet

Telstra,A couple of years back I was absolutely desperate to get away from being a Telstra customer due to the ABYSMAL support.Subsequent to that and lots of complaint feedback, I personally began to notice a dramatic improvement in service responsiv ...

Smithfaced
Level 1: Cadet

Requesting foxtel now subscription on my account   <email removed to protect your privacy>

Logan88
Level 1: Cadet

So i have tried 3 times to walk into a telstra store to recontract a device, each time i couldn't be seen until at minimum the next day "need a booking"Go to book an appointment for today -- No times availabe -.- When did telstra become apple.... I'm ...

Adictd2grow
Level 1: Cadet

So what you choose, or is it really come down to.personal preference??

milenapetrofig2
Level 2: Rookie

Do you know how to select the plan or prepaid for mobile?

doug-booth
Level 1: Cadet

Called Telstra to renew two mobile business phone plans - used the number listed on the business website. It 20 mins for the Tesltra employee to determine that I had been put through to the wrong department, and I was then expected to wait in the que ...

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