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AurumThree
Level 2: Rookie

Hi all, I have been having a really frustrating experience getting Telstra Porting team to port my number from Optus. This is the fourth week now and all I am getting from the porting team is porting not happening yet due to system issue. What is the ...

Jasmin04
Level 1: Cadet

Jasmin Ann Woodman21/11/2004

PossB
Level 1: Cadet

So I was convinced to switch to a Telstra Plan at JB Hi Fi. My Optus Plan is now no longer valid (it was pre paid and has run out) and I've been waiting 6 days for my number to be ported across. I've been on hold with Telstra for an hr now and yester ...

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

hov
Level 1: Cadet

what is the best postpaid no contract no data, I only need to use simple mobile to make and receive calls and text messages no data

Cliff01
Level 3: Gumshoe

On my Telstra Bundle I have two mobile plans - one each for me and my wife. They are Go Mobile Casual Plans $35 per month. My wife has had  a $20 per month Valued Customer Bonus for many years(I think that was a settlement for some stuff up by them a ...

Dad1984
Level 1: Cadet

Somtime phone reads no SIM 

Md0
Level 1: Cadet

Is it standard practice for Telstra not to port a mobile number across within 48 hours or is over a week and counting the norm.

K2424
Level 1: Cadet

Can I change my out of contract mobile plan to a prepaid and keep my number 

Jonlo_
Level 2: Rookie

Hi, I’m currently with Telstra on a $79 Mobile Plan + iPhone device contract that ends 24th December 2020. The current outstanding payout of the device is around $1170. If I upgrade to a new Telstra month to month Medium plan + iPhone 11 Pro now, wil ...

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

Md0
Level 1: Cadet

Is it standard practice for Telstra not to port a mobile number across within 48 hours or is over a week and counting the norm.

Jonlo_
Level 2: Rookie

Hi, I’m currently with Telstra on a $79 Mobile Plan + iPhone device contract that ends 24th December 2020. The current outstanding payout of the device is around $1170. If I upgrade to a new Telstra month to month Medium plan + iPhone 11 Pro now, wil ...

Tina123
Level 1: Cadet

Can I use my reward points to pay my bill

Damo24
Level 1: Cadet

I have recently ordered a new device & changed my plan. Living in regional SA my nearest Telstra store is nearly 500km away. My device was due for delivery nearly a week ago, but after tracking its motions there has been no activity since the day bef ...

mbperth
Level 1: Cadet

Can i get the staff/ alumni discount on long life prepaid mobile plans? 

Hobo1234
Level 1: Cadet

How and where or can I look to change my mobile plan via the 24)7 app

jessstanley
Level 1: Cadet

can i use a belong sim with a locked telstra phone

RodgerS
Level 6: Bloodhound

Am I able to, 12 months into a 24 month lease plan, upgrade my iPhone XS Max to a new iphone model (when they are released) and swap to a standard post paid contract, or must it be another lease contract?

Tfan
Level 2: Rookie

I have been a long term Telstra Customer and have used a few of the Telstra Roaming packages over the years.The current Telstra International Day Pass at $10 has some positive inclusions/benefits and can save many people from "Bill Shock"But for me/u ...

Shannon_06
Level 1: Cadet

In January 2019, I compared Telstra and Optus. It was a toss up, but I went Telstra given their lease t&c I felt were better then Optus when adding "Assure" I signed up for the 24 months, on those T&CI have lost my handset. I phoned Telstra on Monday ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

SD87
Level 1: Cadet
Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

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