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Bradtt86
Level 1: Cadet

I’m looking to upgrade my prepaid plan to a contract plan for more data

Franklie
Level 1: Cadet

Do I still get charged for the whole month if I cancel my service part way through that billing period? Or do I just get charged for the days I have this service? Thanks

Rowie1970
Level 1: Cadet

I have recently moved to Telstra as my service provider with a BYO plan. I want to change it to a business plan. I have an ABN. How do I make this change?

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

PeterJ048
Level 1: Cadet

I am out of contract and want to change to a lower price plan

Benash12
Level 1: Cadet

Can I please reduce my phone bill

Bushie99
Level 3: Gumshoe

I have just renewed my BYO contract and have found out in the fine print that family data sharing is no longer available.  Not happy Telstra what a backward step!

MaxKent
Level 1: Cadet

Can you sign up for a plan and get the phone instore on the same day?

togax
Level 3: Gumshoe

I've recently received a message on my phone apparently from Telstra offering 10GB of bonus data on all SIM-only plans. Is this for real or a scam? The embedded link is https://tel.st/10gbbonus. The ".st" part makes me suspicious.

Franklie
Level 1: Cadet

Do I still get charged for the whole month if I cancel my service part way through that billing period? Or do I just get charged for the days I have this service? Thanks

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

MaxKent
Level 1: Cadet

Can you sign up for a plan and get the phone instore on the same day?

togax
Level 3: Gumshoe

I've recently received a message on my phone apparently from Telstra offering 10GB of bonus data on all SIM-only plans. Is this for real or a scam? The embedded link is https://tel.st/10gbbonus. The ".st" part makes me suspicious.

MrRob1983
Level 2: Rookie

Hi i have decided to upgrade to the s10 plus as im currently on a go mobile plan with new phone feeling and eligible to upgrade. I am getting the s10 plus on a M $79 plan do these include new phone feeling in the contract?

New plan includes 10gig bonu ...

Justin321
Level 1: Cadet

We have acquired a business which included the old owners mobile number / SIM.  It doesn't get many calls but we also don't want to loose any customers.  Whats the cheapest way to keep the number and forward it to either my mobile or my business part ...

Sallyslap
Level 1: Cadet

If I downgrade my current plan does that automatically cease my current plan. I own the handset.

Dug3426
Level 1: Cadet

I cannot open Telstra live chat I am currently in Canada and trying to cancel my plan??

Brewer245
Level 1: Cadet

Hi I am returning from living overseas the past 2 years and I just placed an order for a new SIM only plan and entered the address as my brothers so that it might be ready when I arrive. As I completed the order, the message stated I needed to show t ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

nathanwonders
Level 1: Cadet

I have been a Telstra customer for over 10 years, we have all our family’s mobiles business and home internet/phones with Telstra. If Telstra does not bring back the $5 companion plans for premium customers I will be ripping everything off Telstra an ...

carlton888
Level 2: Rookie

Your online shop is not working,please repair the website ,While trying to order a device or services online it tells the user to go to the nearest Telstra store, instead of giving you an order number !!! VERY INCONVENIENT ! ((

Moosie
Level 1: Cadet

Telstra,A couple of years back I was absolutely desperate to get away from being a Telstra customer due to the ABYSMAL support.Subsequent to that and lots of complaint feedback, I personally began to notice a dramatic improvement in service responsiv ...

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