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lostandfound
Level 1: Cadet

Hi i need a phone for my son , but he doesnt have these things  

Julie76
Level 1: Cadet

How can we get a swap return kit? One wasnt included

Sector6
Level 2: Rookie

How can I get cheaper calls to phillipines from my mobile phone

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

Block
Level 1: Cadet

I rang the 132200 number supplied by the Telstra shop to disconnect two mobile numbers at the end of their contract . My request was to disconnect 2 mobile numbers when the contract for both numbers finished ( both ending on same day). After passing ...

4747
Level 1: Cadet

Want to port from prepaid to postpaid for work and other reasons

blurter777
Level 1: Cadet

<Removed for Privacy>   i am ruturning the tablet i received on thursday the 30/05/2019 as i do not need this  and would like a different pal for my iphone 6s i am currently on a $29 plan and with the new tablet it would have been $43 i need a plan w ...

Taylorn1
Level 1: Cadet

I have recently upgraded my phone via the lease plan and have to return my old handset. I wasn’t sent the return satchel so how do I return the phone

Codi85
Level 1: Cadet

I've waste three days trying to figure out why I received text messages saying I was able to recieve the 5G upgrade. Upon receiving the message "As part of your plan, you can now upgrade to the new Samsung Galaxy S10 5G at no extra cost on your exist ...

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

4747
Level 1: Cadet

Want to port from prepaid to postpaid for work and other reasons

Franklie
Level 1: Cadet

Do I still get charged for the whole month if I cancel my service part way through that billing period? Or do I just get charged for the days I have this service? Thanks

PeterJ048
Level 1: Cadet

I am out of contract and want to change to a lower price plan

MaxKent
Level 1: Cadet

Can you sign up for a plan and get the phone instore on the same day?

togax
Level 3: Gumshoe

I've recently received a message on my phone apparently from Telstra offering 10GB of bonus data on all SIM-only plans. Is this for real or a scam? The embedded link is https://tel.st/10gbbonus. The ".st" part makes me suspicious.

Davew1
Level 1: Cadet

Hello, i recently updated to a new mobile contract online and was wondering how quickly it takes to update.i upgraded on line going on a more expensive and larger data plan, but the " dashboard " on the mytelstra site still says the old plan. thanks ...

CT681
Level 1: Cadet

how do i change plans online?

MrRob1983
Level 2: Rookie

Hi i have decided to upgrade to the s10 plus as im currently on a go mobile plan with new phone feeling and eligible to upgrade. I am getting the s10 plus on a M $79 plan do these include new phone feeling in the contract?

New plan includes 10gig bonu ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

nathanwonders
Level 1: Cadet

I have been a Telstra customer for over 10 years, we have all our family’s mobiles business and home internet/phones with Telstra. If Telstra does not bring back the $5 companion plans for premium customers I will be ripping everything off Telstra an ...

carlton888
Level 2: Rookie

Your online shop is not working,please repair the website ,While trying to order a device or services online it tells the user to go to the nearest Telstra store, instead of giving you an order number !!! VERY INCONVENIENT ! ((

Moosie
Level 1: Cadet

Telstra,A couple of years back I was absolutely desperate to get away from being a Telstra customer due to the ABYSMAL support.Subsequent to that and lots of complaint feedback, I personally began to notice a dramatic improvement in service responsiv ...

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