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alby1
Level 2: Rookie

Can someone tell me why a applewatch series 5 will work on a post paid but not a prepaid

bbberrocca
Level 1: Cadet

Hello all, Hoping someone can help me out here. I currently have a iPhone XR on a plan with Telstra, and today attempted to sign a second up for my son. Used the same account details, drivers license and everything that I used to sign mine up, but la ...

Danb86
Level 1: Cadet

Hi, this my second post on same subject,I have a s10plus and from late December it uses large amount of data that don't total amount I actually use, I basically browse and read the news, do some shopping, watch YouTube when I'm out but not in large a ...

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Chell919
Level 1: Cadet

Premium SMS transaction not completed. Spend limit exceeded. For details or to increase your limit call 1258880 (call charges apply). This msg is free.

1niftyattelstra
Level 1: Cadet

Firstly I would like to say that when one wants the head office to get a message,why all the rubbish mucking about to do so??? second My mobile plan went from $30 to $35 approx. six months ago,now you want $40 a month.after 30 years dealing with Tels ...

abthomp
Level 11: Detective

So we just got an e-mail saying that "As part of the commitment to simplify our products and provide great service" Telstra are increasing the cost of the wife's mobile plan to $40/month. This is on top of an increase from $30 to $35 in August 2019.  ...

Rayden1
Level 1: Cadet

I used to have some $0 data share SIMs on my business account. These were upgraded to $5 Business Data Share SIMs when the $0 ones were discontinued in May 2019.  These have been working fine up until 11 Feb 2020.  I pay for these every month of cour ...

Jadiebee
Level 1: Cadet

Just had a message through to say that you guys automatically enable international day pass rather than use pay-as-you-go rate. 

what happens if I do not want to use the international day-pass?? Can one still turn it off and use the pay-as you go rate ...

MarkFinnegan
Level 1: Cadet

Have finally managed to get Telstra One Number provisioned  for my service which is on a legacy Staff Connect Plan.  However after multiple calls to Telstra they still cannot tell m what else might be required to get cellular working on my Apple Watc ...

bbberrocca
Level 1: Cadet

Hello all, Hoping someone can help me out here. I currently have a iPhone XR on a plan with Telstra, and today attempted to sign a second up for my son. Used the same account details, drivers license and everything that I used to sign mine up, but la ...

Chell919
Level 1: Cadet

Premium SMS transaction not completed. Spend limit exceeded. For details or to increase your limit call 1258880 (call charges apply). This msg is free.

ABM1
Level 2: Rookie

Good day, on the 29 th November 2018 I changed my plan for $49 and 15 gb to $49 for 30gb and for doing it online the operator gave me an extra 5gb wich makes it 35gb for $49. To date i have not received the extra 5gb data per momth. can we please rec ...

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

SRO92
Level 1: Cadet

Hi. I'll be travelling to Paris early next year. As I'll be alone, for safety I'd like to have the option to make any emergency calls if need be off of my mobile. I have 2 questions:- Does it cost anything to receive calls from Australia while I'm tr ...

Tweber
Level 1: Cadet

Hi i am trying to view previous bills and I am met with a page stating that previous bills are no longer available, this has been the same for over a month. When will it be fixed

Santoshmijar9
Level 1: Cadet

I wanted to order a plane phone which is iphoen 11 pro...i fill up all the form i tried to submit but couldn't..it says loafing for an hour.

Bowenboi
Level 1: Cadet

sim perm locked

sara731
Level 2: Rookie

Hi, I would like my mobile number unlisted but still maintain the caller id, would I be able to change it via online or on the 24/7 app? Thanks! 

LeslieC
Level 1: Cadet

I am currently with Optus and I am considering a 12 month plan with telstra and hope to keep my number from Optus. So I do know that you can number port and should port while the Optus plan is active and close to when it ends. However right now my op ...

Danb86
Level 1: Cadet

Hi, this my second post on same subject,I have a s10plus and from late December it uses large amount of data that don't total amount I actually use, I basically browse and read the news, do some shopping, watch YouTube when I'm out but not in large a ...

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Rayden1
Level 1: Cadet

I used to have some $0 data share SIMs on my business account. These were upgraded to $5 Business Data Share SIMs when the $0 ones were discontinued in May 2019.  These have been working fine up until 11 Feb 2020.  I pay for these every month of cour ...

Lion28
Level 1: Cadet

Hiour family of 4  have iphones and want to look at a family plan... does telstra have one? 

VicFit
Level 1: Cadet

I work for Telstra.I currently have the $40 Staff connect plan which I was told you receive a data sim for free with it.Therefore on my bill I should have a $40 rebate for the Plan and a $10 rebate for Data Sim.I've been charged for the Data Sim $10 ...

Mik2
Level 1: Cadet
MickyD83
Level 1: Cadet

I have 2 orders online, 1 has been pending for a number of days (and no email confirmation) and the other doesn’t exist on tracking at all When will I have updates on these???

GML2
Level 2: Rookie

Telstra Air doesnt work

Daz76
Level 1: Cadet

Changed from postpaid Telstra plan to prepaid Telstra plan two days ago. Recharged as instructed but can only make and receive calls since. Data and messaging is not working on Telstra mobile network. Help, I need my phone for work!

JC201
Level 1: Cadet

After being told my mobiles were out of plan, I have updated to a medium monthly plan. The

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