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Berlina
Level 1: Cadet

Please Telstra, can you locate me two HTC U11 Mobile phones from your Telstra Stores and contact me with the details

Kx4
Level 1: Cadet

I have 2 telstra sims1 - contract has expired ph #A - still being charged as contract is rolling on.2 - contract is still valid  ph #B - dont use this number I want to move ph #A from the expired plan/contract to the current contract (replacing the c ...

Rsm098
Level 1: Cadet

I am eligible for the new phone feeling upgrade but I was wondering if I can redeem this instore or is it online only. Thanks

Bushie99
Level 2: Rookie

I have just renewed my BYO contract and have found out in the fine print that family data sharing is no longer available.  Not happy Telstra what a backward step!

Zoeylee
Level 1: Cadet

just wanted to know ive been to my local telstra and they said i can use my proof of age card which i have done in the past as i dont drive, i just wanted to know if i took in my oujt of date proof of age card and my temporary id card receipt thing t ...

Kara231
Level 1: Cadet

Just received a message from telstra to say I've used all my data and then a second text to say I now have an extra 1g for $10 that I never wanted

Teun
Level 1: Cadet

Dear,

The whole reason why we have this plan is so I can data share with my partner and we have always internet.

We payed outright for the nighthawk, and we still pay 330 a month and we got foxtel on top of this. Almost 400 a month.

We have this now for ...

tack317
Level 1: Cadet

Is there an issue with Note 9's I have been trying to find out what is happening with my order? I talk to the chat 24/7 and get the run around and no straight answersgetting to be a bit of a joke 

Jimd15
Level 1: Cadet

Are mobile phone plans/offers different online to in store? Or, are the phone plan offers advertised online always valid in store?Why are price cards different in store to online? 

yrael
Level 2: Rookie

Hi there, has any one else been scammed by the telstra accessory repayment option recently when contracting a new phone? Back in May I recontracted and was offered $350 worth of so called "free" accessories. Apart from the lifeproof case I was given ...

Rsm098
Level 1: Cadet

I am eligible for the new phone feeling upgrade but I was wondering if I can redeem this instore or is it online only. Thanks

tack317
Level 1: Cadet

Is there an issue with Note 9's I have been trying to find out what is happening with my order? I talk to the chat 24/7 and get the run around and no straight answersgetting to be a bit of a joke 

Željko
Level 1: Cadet

At the moment I' on a $ 49/20 GB.
Just saw your add $ 49/30 GB...any chance I get an extra 10 GB to my monthly plan, as the price is still the same ($49/month)???

Thank you...

ChrisofAvonlea
Level 1: Cadet

On a Telstra plan. Data Roaming turned off.  What would it likely cost to send a (short)message through an App such as WhatsApp or Viber when WI Fi not available.  Assume it would use Telstra mobile network data.

LSDNinja
Level 2: Rookie

This is the second time in a row that Telstra have “forgotten” to activate a data bonus on a new plan and I’m not prepared to accept that as a coincidence.

Meggie2222
Level 1: Cadet

Hi

I am currently overseas in Bali and I would like to cancel my Telstra mobile contract as I now own my phone and it is longer of use to me to use Telstra while over here.
Please advise how I can do so with out having to call as calls don’t currently ...

Ken68
Level 1: Cadet

With my plan I have an allowance for data and calls included. When I arrived in Europe the phone would/could not pick up any service.
I also have two SIM cards attached to the plan which are on the discontinued data sharing plan. As the main phone did ...

winterdog
Level 1: Cadet

Can a Telstra unlimited mobile plan on an iPhone 8plus be used as a hotspot with a wifi only iPad without effecting data download or speed. Can Telstra actually identify that a phone is tethered to another device? 

Russ14
Level 1: Cadet

How do I find out when my plan ends?

Louie1986
Level 1: Cadet

I have a existing plan and it’s cobming to a end and I’m wondering if I can set up my new plan and make a pre order online with out going in to store

Zoeylee
Level 1: Cadet

just wanted to know ive been to my local telstra and they said i can use my proof of age card which i have done in the past as i dont drive, i just wanted to know if i took in my oujt of date proof of age card and my temporary id card receipt thing t ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

nathanwonders
Level 1: Cadet

I have been a Telstra customer for over 10 years, we have all our family’s mobiles business and home internet/phones with Telstra. If Telstra does not bring back the $5 companion plans for premium customers I will be ripping everything off Telstra an ...

carlton888
Level 2: Rookie

Your online shop is not working,please repair the website ,While trying to order a device or services online it tells the user to go to the nearest Telstra store, instead of giving you an order number !!! VERY INCONVENIENT ! ((

Moosie
Level 1: Cadet

Telstra,A couple of years back I was absolutely desperate to get away from being a Telstra customer due to the ABYSMAL support.Subsequent to that and lots of complaint feedback, I personally began to notice a dramatic improvement in service responsiv ...

Smithfaced
Level 1: Cadet

Requesting foxtel now subscription on my account   <email removed to protect your privacy>

Logan88
Level 1: Cadet

So i have tried 3 times to walk into a telstra store to recontract a device, each time i couldn't be seen until at minimum the next day "need a booking"Go to book an appointment for today -- No times availabe -.- When did telstra become apple.... I'm ...

Adictd2grow
Level 1: Cadet

So what you choose, or is it really come down to.personal preference??

milenapetrofig2
Level 2: Rookie

Do you know how to select the plan or prepaid for mobile?

doug-booth
Level 1: Cadet

Called Telstra to renew two mobile business phone plans - used the number listed on the business website. It 20 mins for the Tesltra employee to determine that I had been put through to the wrong department, and I was then expected to wait in the que ...

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