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WillemHooy
Level 1: Cadet

I have been attempting to resolve an issue with a mobile phone order i placed on the 16th, which was confirmed on the 17th. It is now the 21st and i have received 0 information about the order, except hearing that the order has been 'paused' due to i ...

UniKitty
Level 1: Cadet

I recently (end of April) upgraded from the LG G6 with a new samsung, and returned the LG handset with all paperwork within the week.My first bill afterward included the cost of whole remaining contract (~$450), with no mention of the new phone feeli ...

Ian521
Level 1: Cadet

I want to get out of my mobile plan but want to keep my phone number.

Pmatarese
Level 1: Cadet

I shall like stop my subscription Telstra

Pacifo
Level 2: Rookie

Hey, I've just filled in the CHOWN form (Change of Ownership) to have my Business mobile number changed to a personal mobile number. I went to the store yesterday and submitted all the paperwork and picked out a plan. I got a new SIM put in my phone ...

Longy2
Level 1: Cadet

am going overseas for 3 1/3 months, when will my mobile number 0438 xxx xxx be quarantined, i'm on boost prepaid Any problems getting it back I am the ROU going back millenia I have had this number ever since analogue days, when a telstra employee ( ...

Nanny-De
Level 1: Cadet

Hi I was recently o/seas, I am 78 years old, needed advice re mobile expenses and messages I was receiving from Telstra and could not contact you. I want to cancel Telstra and use a cheaper option. I believe I only have contract with usb!

Goingnowhere
Level 1: Cadet

I had asked for my account to be disconnected whilst in Australia, it’s still connected and I am still being charged I am now overseas and have no telstra phone to make a call, 24x7 chat will not work, I have tried many links.

Will not let me turn on ...

LOCO2
Level 1: Cadet

My usage is about 100 minutes of talk time per month only national and 500 Mb of data.Tried talking to Telstra but they justed wanted me on their mega big plan!

Peterthe1
Level 1: Cadet

Hi. Looking at changing to the above plan. Just want to find out if the 5gb bonus data is a recurring, monthly thing or just a once off? The other question is, can the auto data top up, if you run out of data, be turned off. Thanks for any help

Pacifo
Level 2: Rookie

Hey, I've just filled in the CHOWN form (Change of Ownership) to have my Business mobile number changed to a personal mobile number. I went to the store yesterday and submitted all the paperwork and picked out a plan. I got a new SIM put in my phone ...

Longy2
Level 1: Cadet

am going overseas for 3 1/3 months, when will my mobile number 0438 xxx xxx be quarantined, i'm on boost prepaid Any problems getting it back I am the ROU going back millenia I have had this number ever since analogue days, when a telstra employee ( ...

Deb63
Level 2: Rookie

Hi, I'm currently on a $75 Go Mobile Swap Plan with a Samsung Galaxy S7 as the leased phone. My contract ends on December 15, 2018.Can someone please confirm that I am only able to upgrade to another phone with plan before the contract ends without i ...

shooterau
Level 5: Eagle Eye

I am on Prepaid Long Life  and am thinking about changing to Long Life Plus and was told by Prepaid 125111 all I would lose is the bonus call time But upon reading the Website It says I will lose everything and will then Have to make a Recharge to us ...

Rathers
Level 2: Rookie

I have a nokia lumia phone and wish to change to a Nokia 6.1 which uses a nano sim. How do I do it?

Tonymar
Level 1: Cadet

Kg82-
Level 1: Cadet

on the one account about 4 months early. I want to know what I would have to pay out, so I did a live chat. I was told it would cost $440 to end both but if I was recontracting he would waive this. So I said I would look what phones and plans were av ...

Marija1
Level 2: Rookie

Attemped to redeem the OneDrive 200GB for free offer and I get this error: "Microsoft was unable to set up your OneDrive bonus storage at this time. This may be due to a technical glitch so please try again." Clicked the 'Try Again Button' and reciev ...

aaa--
Level 1: Cadet

hi my 24 month plan contract ended on 14/03/2018 now i receive dthe last bill and i just paid it. now what plan am i on now? and how much should i pay for it? i used to pay 99 and the last bill was 95. i would like to stop the plan and start rechargi ...

MoB3
Level 2: Rookie

Hi,My Telstra mobile contract ends on 31/3.  Speaking to Telstra "chat" earlier in the month I was told that if I switched to another provider before the contract ended I would have to pay an early termination fee even though I have paid all the cont ...

Logan88
Level 1: Cadet

So i have tried 3 times to walk into a telstra store to recontract a device, each time i couldn't be seen until at minimum the next day "need a booking"Go to book an appointment for today -- No times availabe -.- When did telstra become apple.... I'm ...

Adictd2grow
Level 1: Cadet

So what you choose, or is it really come down to.personal preference??

milenapetrofig2
Level 2: Rookie

Do you know how to select the plan or prepaid for mobile?

doug-booth
Level 1: Cadet

Called Telstra to renew two mobile business phone plans - used the number listed on the business website. It 20 mins for the Tesltra employee to determine that I had been put through to the wrong department, and I was then expected to wait in the que ...

Romulus1
Level 1: Cadet

12 months ago I was signed up to a $95 swap plan. I was told that after 12 months I could go into any store and if my phone was in great condition, I could pay $99 and swap my phone to a new swap plan as long as I sign for 24 months.

Upgrade Fees You ...

DG1980
Level 2: Rookie

I signed up for a sim only plan on Tues 13/3, Received an email that my applic had been cancelled due to not supplying documentation (ID, etc)on Wed 14/4. I went into the store that very afternoon (ie wed 14/4) and supplied all documents and was told ...

bindabris
Level 1: Cadet

Went to Telstra Chermside at 10.01am this morning to see about adding a service; was told the wait was up to 30 minutes. It has now been 105 minutes with no call and not even an update! This is the second such instance in a month at the same store. I ...

schooner1
Level 3: Gumshoe

That's just letting you how much you would pay if you did not have unlimited plan your bill will be only $49 when you get it

Don321
Level 1: Cadet

Don't ever try to use "Trib", I've tried, after reading all the information that I could, it led me thinking it was a free service but I found out that there's a fee on my monthly account, you could say it was my fault for not noticing it on my accou ...

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