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Mobile Plans & Rates

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iowa
Level 1: Cadet

Has the go mobile casual plans been totally changed with the loss of the $20 plan? I have used this $20 plan when I have gone back overseas for my job where I need to remain for some months at  a time and then upgrade to a high plan when I return to ...

Kiki57
Level 1: Cadet

Hello
I have been trying to cancel my ohone plan since moving overseas the 10th of april but telstra 24/7 is not working and unable to call 132200 from indonesia. I had called wjole still in Australia to cancel plan from 10th but account still connect ...

Lintonbauer
Level 1: Cadet

Just upgraded my phone with that lease upgrade after 12 months and haven’t received any info on returning my old phone so now I’ve been charged $600 on my bill and can’t get any info from Telstra on how to fix this.

ChooksBreakfast
Level 2: Rookie

Hi,

Can i use my telstra go mobile plus sim (24month) in a different phone? It’s an iPhone 5.

Thanks

Bumpy2
Level 1: Cadet

I have just had a notice of no service to my international day pass in UK. This is at home and in other locations. How can I sort this out?

abthomp
Level 6: Bloodhound

Currently getting pinged for between 3 and 6 cents a day for data when roaming whilst roaming data downloads are disabled. Telstra chat just basically says STFU and pay. No explanation at all as to how this happens or why I should pay.Other issue is ...

Romulus1
Level 1: Cadet

12 months ago I was signed up to a $95 swap plan. I was told that after 12 months I could go into any store and if my phone was in great condition, I could pay $99 and swap my phone to a new swap plan as long as I sign for 24 months.

Upgrade Fees You ...

SL3502
Level 1: Cadet

Hi, I’ve had a mobile accelerate casual plan for more than 4 years. Recently, I am not using this plan anymore, do I need to call Telstra to cancel it out or it will automatically cancel out when I don’t pay the bill for a period? Hope anyone can hel ...

msjodie
Level 1: Cadet

how do i get this removed???

Marija1
Level 2: Rookie

Attemped to redeem the OneDrive 200GB for free offer and I get this error: "Microsoft was unable to set up your OneDrive bonus storage at this time. This may be due to a technical glitch so please try again." Clicked the 'Try Again Button' and reciev ...

aaa--
Level 1: Cadet

hi my 24 month plan contract ended on 14/03/2018 now i receive dthe last bill and i just paid it. now what plan am i on now? and how much should i pay for it? i used to pay 99 and the last bill was 95. i would like to stop the plan and start rechargi ...

MoB3
Level 2: Rookie

Hi,My Telstra mobile contract ends on 31/3.  Speaking to Telstra "chat" earlier in the month I was told that if I switched to another provider before the contract ended I would have to pay an early termination fee even though I have paid all the cont ...

tradehabits
Level 1: Cadet

Go Mobile Casual Plan $70Third month RunningI WISH TO STOP THE EXTRA $0.05 "Mbl.Enhanced SMS" FeePlease get back to me and confirm that there will be NO MORE "MBL.ENHANCED SMS" FEES ON EVERY CALL I MAKE THANK YOU - Neil 

druzka
Level 2: Rookie

Hi there,  I've  just recently cancelled my phone plan with Telstra (at the end of a contract) and have been charged an $8 fee for porting out my number to another carrier. This was the same carrier they got it from 2 years earlier, who got it from a ...

tec_challenged
Level 1: Cadet

So I lost my phone and requested that my sim be suspended (used work phone). It was relocated (thanks Prahran police) and I want to reactivate it. Problem I can't ring to reactivate it (it is my only phone) and I'm not near a phone until next week. I ...

fabo1
Level 1: Cadet

  Is Telstra going to be selling plans with LTE on the new Apple Watch 3 with our mobile plans for the iPhone 8?If so does this mean that Telstra may offer plans including phone and watch as a package?

Mpampis
Level 2: Rookie

Hi.I have contacted telstra in multiple occasions and I get a different answer all the time.I'm currently on the XXL plan which includes International Roaming. The plan states that calls and SMS from eligible countries are included in this plan. Now, ...

BabuTelstra
Level 2: Rookie

Hi,I recently joined Telstra and applied for staff connect plan thru Telstra intranet portal which is available only to Telstra employees. I applied for Apple iPhone 7 plus and somehow two (duplicate) order were created instead of one. I got the mobi ...

Lee1429
Level 1: Cadet

I signed up to a new Mobile plan a couple of weeks ago. I signed up to the cheapest plan and now I want to upgrade. Is it possible for me to do this without having to pay any fees?

Romulus1
Level 1: Cadet

12 months ago I was signed up to a $95 swap plan. I was told that after 12 months I could go into any store and if my phone was in great condition, I could pay $99 and swap my phone to a new swap plan as long as I sign for 24 months.

Upgrade Fees You ...

DG1980
Level 2: Rookie

I signed up for a sim only plan on Tues 13/3, Received an email that my applic had been cancelled due to not supplying documentation (ID, etc)on Wed 14/4. I went into the store that very afternoon (ie wed 14/4) and supplied all documents and was told ...

bindabris
Level 1: Cadet

Went to Telstra Chermside at 10.01am this morning to see about adding a service; was told the wait was up to 30 minutes. It has now been 105 minutes with no call and not even an update! This is the second such instance in a month at the same store. I ...

schooner1
Level 3: Gumshoe

That's just letting you how much you would pay if you did not have unlimited plan your bill will be only $49 when you get it

Don321
Level 1: Cadet

Don't ever try to use "Trib", I've tried, after reading all the information that I could, it led me thinking it was a free service but I found out that there's a fee on my monthly account, you could say it was my fault for not noticing it on my accou ...

Allien
Level 1: Cadet

Hi,
I signed up for a plan to port in my number, yesterday my service got disconnected and I got an email that i am switched to Telstra post paid however I did not receive my new SIM! I went to online chat and bought a new SIM to call Telstra but thei ...

Jess2987
Level 1: Cadet

Just thought I'd post on this board as I received my iPhone X today! I ordered on the pre-order day of 27 October and then was expecting the iPhone Friday 3 November. I was bummed when I was told it was on back order and potentially 4-6 weeks away wh ...

Parisa1
Level 1: Cadet

 Spoiler     

Palpatine
Level 20: Director

Has anyone received calls with a caller ID of 0618xxx? If answered, you may then see an o/g call to the same number in your call register.

There are a few references to this on other internet sites, and it appears that it is a bit like the scam where ...

Stralia
Level 1: Cadet

Very disappointed to note that after several years, your helpdesk/chat support cannot still see active and near real-time charges for some of the services I have availed. In this case, I was travelling overseas and the International Day Pass charges ...

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