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pippa5
Level 1: Cadet

are you able to assist me , mine ran out and needs a new one.

JT_16
Level 1: Cadet

Can I forward my Oz mobile to a New Zealand mobile while travelling? And if yes, how do I do it and is the cost of this covered with the $5 a day International roaming pack?

Beamski
Level 1: Cadet

Hi, Hopeing some one can help, placed a pre-order for the Samsung Galaxy S20 Ultra on the 13 Feb order #1-2369447850677, order went to pending after 72 hours waiting... Contacted Telstra via phone and was advised the order needs to be cancelled and r ...

Rayyyyyyy
Level 2: Rookie

I was trying to upgrade my phone online today together with a plan for Apple Watch Series 5. but the website just said it was out of stock. Just wondering when can it get back in stock? any estimated date?Thanks guys.

abthomp
Level 11: Detective

So we just got an e-mail saying that "As part of the commitment to simplify our products and provide great service" Telstra are increasing the cost of the wife's mobile plan to $40/month. This is on top of an increase from $30 to $35 in August 2019.  ...

Kethees1
Level 1: Cadet

I need to cancel mobile swap assure in my plan

Jwbrowb
Level 1: Cadet

I just found out via an email that the person at the Telstra shop put me on the wrong plan it said my phone lease could be upgraded. Problem is I’ve never leased a phone because I damage my phones so often. Is there anyway to fix this mistake. With o ...

alby1
Level 2: Rookie

Can someone tell me why a applewatch series 5 will work on a post paid but not a prepaid

bbberrocca
Level 1: Cadet

Hello all, Hoping someone can help me out here. I currently have a iPhone XR on a plan with Telstra, and today attempted to sign a second up for my son. Used the same account details, drivers license and everything that I used to sign mine up, but la ...

Danb86
Level 1: Cadet

Hi, this my second post on same subject,I have a s10plus and from late December it uses large amount of data that don't total amount I actually use, I basically browse and read the news, do some shopping, watch YouTube when I'm out but not in large a ...

Rayyyyyyy
Level 2: Rookie

I was trying to upgrade my phone online today together with a plan for Apple Watch Series 5. but the website just said it was out of stock. Just wondering when can it get back in stock? any estimated date?Thanks guys.

bbberrocca
Level 1: Cadet

Hello all, Hoping someone can help me out here. I currently have a iPhone XR on a plan with Telstra, and today attempted to sign a second up for my son. Used the same account details, drivers license and everything that I used to sign mine up, but la ...

Chell919
Level 1: Cadet

Premium SMS transaction not completed. Spend limit exceeded. For details or to increase your limit call 1258880 (call charges apply). This msg is free.

ABM1
Level 2: Rookie

Good day, on the 29 th November 2018 I changed my plan for $49 and 15 gb to $49 for 30gb and for doing it online the operator gave me an extra 5gb wich makes it 35gb for $49. To date i have not received the extra 5gb data per momth. can we please rec ...

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

SRO92
Level 1: Cadet

Hi. I'll be travelling to Paris early next year. As I'll be alone, for safety I'd like to have the option to make any emergency calls if need be off of my mobile. I have 2 questions:- Does it cost anything to receive calls from Australia while I'm tr ...

Tweber
Level 1: Cadet

Hi i am trying to view previous bills and I am met with a page stating that previous bills are no longer available, this has been the same for over a month. When will it be fixed

Santoshmijar9
Level 1: Cadet

I wanted to order a plane phone which is iphoen 11 pro...i fill up all the form i tried to submit but couldn't..it says loafing for an hour.

Bowenboi
Level 1: Cadet

sim perm locked

sara731
Level 2: Rookie

Hi, I would like my mobile number unlisted but still maintain the caller id, would I be able to change it via online or on the 24/7 app? Thanks! 

pippa5
Level 1: Cadet

are you able to assist me , mine ran out and needs a new one.

JT_16
Level 1: Cadet

Can I forward my Oz mobile to a New Zealand mobile while travelling? And if yes, how do I do it and is the cost of this covered with the $5 a day International roaming pack?

Beamski
Level 1: Cadet

Hi, Hopeing some one can help, placed a pre-order for the Samsung Galaxy S20 Ultra on the 13 Feb order #1-2369447850677, order went to pending after 72 hours waiting... Contacted Telstra via phone and was advised the order needs to be cancelled and r ...

Jwbrowb
Level 1: Cadet

I just found out via an email that the person at the Telstra shop put me on the wrong plan it said my phone lease could be upgraded. Problem is I’ve never leased a phone because I damage my phones so often. Is there anyway to fix this mistake. With o ...

Danb86
Level 1: Cadet

Hi, this my second post on same subject,I have a s10plus and from late December it uses large amount of data that don't total amount I actually use, I basically browse and read the news, do some shopping, watch YouTube when I'm out but not in large a ...

Rayden1
Level 1: Cadet

I used to have some $0 data share SIMs on my business account. These were upgraded to $5 Business Data Share SIMs when the $0 ones were discontinued in May 2019.  These have been working fine up until 11 Feb 2020.  I pay for these every month of cour ...

Lion28
Level 1: Cadet

Hiour family of 4  have iphones and want to look at a family plan... does telstra have one? 

VicFit
Level 1: Cadet

I work for Telstra.I currently have the $40 Staff connect plan which I was told you receive a data sim for free with it.Therefore on my bill I should have a $40 rebate for the Plan and a $10 rebate for Data Sim.I've been charged for the Data Sim $10 ...

Mik2
Level 1: Cadet
MickyD83
Level 1: Cadet

I have 2 orders online, 1 has been pending for a number of days (and no email confirmation) and the other doesn’t exist on tracking at all When will I have updates on these???

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