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Ledzep99999
Level 1: Cadet

never buy a phone on a plan online as its not worth the head aches just go to a Telstra shopordered on Saturday and due to problems Telstra end its Wednesday and after over a hour online and on phone i hope order will proceed even though i completed ...

Jeep2002
Level 1: Cadet

Just payed through PayPal why doesn’t it show up on the app that I have payed for it?

Tropicana
Level 1: Cadet

My lease plan will be finished in December. I do not wish to recontract with Telstra.my phone is water damaged and no longer working so I have purchased another phone outright. in December, what fee will I be paying if I do not return the phone? Will ...

Morgzzz
Level 1: Cadet

Hi there,yesterday i placed an order for a new handset, i had a confirmation of order screen but never recieved an email??! 

Star555
Level 1: Cadet

I have required $300 deposit for pre-order iPhone 11 pro Max. Is that usual requirement ? However I didn’t get a receipt and there is no deposits info in a contract. Anyone knows how this work ?

Damo24
Level 1: Cadet

I have recently ordered a new device & changed my plan. Living in regional SA my nearest Telstra store is nearly 500km away. My device was due for delivery nearly a week ago, but after tracking its motions there has been no activity since the day bef ...

PeterDB
Level 1: Cadet

Mobile Plan Extra Small

Kiki8
Level 1: Cadet

Hi I got told to get in contact with control support online to sort out my account and I can't find anything online to get in touch.

yrrag
Level 1: Cadet
Damo24
Level 1: Cadet

I have recently ordered a new device & changed my plan. Living in regional SA my nearest Telstra store is nearly 500km away. My device was due for delivery nearly a week ago, but after tracking its motions there has been no activity since the day bef ...

mbperth
Level 1: Cadet

Can i get the staff/ alumni discount on long life prepaid mobile plans? 

Hobo1234
Level 1: Cadet

How and where or can I look to change my mobile plan via the 24)7 app

RodgerS
Level 6: Bloodhound

Am I able to, 12 months into a 24 month lease plan, upgrade my iPhone XS Max to a new iphone model (when they are released) and swap to a standard post paid contract, or must it be another lease contract?

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

jrdobson1
Level 3: Gumshoe

Can my Telstra Air be made public.

Tlowry888
Level 1: Cadet

ASAP  

Goodone11
Level 1: Cadet

Can I use CreditMe2U from a post-paid mobile to pre-paid number?

PST
Level 2: Rookie

I have a $99 lease plan with Mobile Swap Assure.  It has a bit over one year left on the contract.  I have damage to parts of the glass on the back of phone.  When I took it to a Telstra store they said, even with twelve months left on my plan I had ...

Shannon_06
Level 1: Cadet

In January 2019, I compared Telstra and Optus. It was a toss up, but I went Telstra given their lease t&c I felt were better then Optus when adding "Assure" I signed up for the 24 months, on those T&CI have lost my handset. I phoned Telstra on Monday ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

SD87
Level 1: Cadet
Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

nathanwonders
Level 1: Cadet

I have been a Telstra customer for over 10 years, we have all our family’s mobiles business and home internet/phones with Telstra. If Telstra does not bring back the $5 companion plans for premium customers I will be ripping everything off Telstra an ...

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