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dougjh
Level 2: Rookie

end of contract options

So I 'discovered' my 24mth contract ended months ago, no notification by telstra at all, so business as usual in that regard..

Still paying a whopping $75.00 per month for a pissant data allowance of 3gb. I assume included s5 phone was not paid separately, or the month amount would have changed!

Feeling more than a little pissed off and stupid for not sussing this out long ago.

So I guess telstra doesn't mind the rip off at all, when smallest BYO plan is $25 mth less, and have 5 times the data included.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity

Re: end of contract options

All new plans are month to month, so if you don't need a new phone, just sign up to a plan that suits (you can change plans once a month).

 

When you decide you need a new phone, you can just add it to your service and pay it off over 24 or 36 months (if you decide to leave Telstra in that period, you would need to pay out the remaining cost of the handset. No ETCs on the plans themselves).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Level 22: Superhuman
Level 22: Superhuman

Re: end of contract options

@dougjh, I'll just add that the new month to month plan's don't have Data Share (Telstra stopped this over 1 year ago)...which I think you're current plan has.

 

A lot of customer's have been complaining after changing plan's that they weren't aware of this.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
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