carlyldonohue93
Level 1: Cadet

iPhone 6s pre-order - now back order?

I placed an order online for an iPhone 6s 64GB in rose gold and while doing so there was no mention of back order. The page actually said "available for pre-order". I've just re-read my confirmation email and it states it is on back order, but most will be delivered tomorrow. What is happening?

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3 REPLIES 3
Level 23: Superhero

Re: iPhone 6s pre-order - now back order?

hHi Carly Apple allocate Telstra a certain amount of devices each year for Pre-Order and unfortunately, the demand during Pre-Orders is always extremely high. 

 

Multiple orders are received through the system every minute, so while you initially may have been advised that your order was successful, once Telstra have gone to process the order they have identified that there is not enough stock. 

 

Unfortunately Telstra and other retailers cannot provide you with a timeframe for when stock will be made available by Apple.

 

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starrbarr
Level 1: Cadet

Re: iPhone 6s pre-order - now back order?

They are still 4weeks away
Telstra (Retired)
Telstra (Retired)

Re: iPhone 6s pre-order - now back order?

Hi Starrbarr

 

We can't confirm a timeframe for the backorders to be filled I'm afraid, as we have new stock coming in on a regular basis and therefore hoping to have these orders filled prior to that amount of time. 

 

Regards 

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