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Granny-1948
Level 1: Cadet

remove somethings on my plan

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1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: remove somethings on my plan

Hello Granny-1948

 

Customers can manage their account via the 24x7 app   https://tel.st/jq8kc or My Account  https://tel.st/t76dd

 

There are some products or services that do need to be removed by a team member you can contact them via live chat  https://tel.st/jq8xq or 132200 a free call from a Telstra service or if it is a App subcribiton for sporting contact eg Netball, AFL or NRL we do have help via this contact method https://tel.st/7n25x

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: remove somethings on my plan

Hello Granny-1948

 

Customers can manage their account via the 24x7 app   https://tel.st/jq8kc or My Account  https://tel.st/t76dd

 

There are some products or services that do need to be removed by a team member you can contact them via live chat  https://tel.st/jq8xq or 132200 a free call from a Telstra service or if it is a App subcribiton for sporting contact eg Netball, AFL or NRL we do have help via this contact method https://tel.st/7n25x

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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