CrowdSupport®
CrowdSupport Wiki

Mobiles & Tablets

cancel
Showing results for 
Search instead for 
Did you mean: 

Telstra Mail setup: How to set up Telstra Mail on your Android device

 


This video will take you through the steps required to set up Telstra Mail on your Android device.

Go to Apps and then Settings.

In the General tab select Accounts or Accounts or Sync. Choose Add Account and select Email. (Select Other if prompted after selecting Email)

Enter your Telstra Email Address and case-sensitive Password then tap Next. If you would like to adjust Sync Settings you can do that here otherwise select Next.

Name the account, then select Done. Your account is now set up to use Telstra mail.

If automatic setup doesn't work details will have to be added manually. To do that follow these steps:

Go to Apps and then Settings. Select Accounts or Accounts or Sync in General tab. Choose Add Account and select Email. (Select Other if prompted after selecting Email)

Enter your Telstra Email Address and case-sensitive Password then tap Manual Setup. Select IMAP, then enter your Email Address in both the Email Address and Username field, then enter your Password.

In IMAP server, enter IMAP.telstra.com. Make sure Security Type is SSL and Port is 993. Select Next.

Enter SMTP.telstra.com as your SMTP server and make sure Security Type is SSL and Port is 465. Make sure Require Sign-In is selected. Click Next.

If you would like to adjust Sync Settings you can do that here, otherwise select Next.

Name the account then select Done. Your account is now set up to use Telstra mail for more information visit telstra.com au/support/category/email

Version history
Revision #:
2 of 2
Last update:
May 2018
Updated by:
 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now