Mobiles & Tablets

cancel
Ask a question
  • All Posts
  • Answered
  • Unanswered
Tracymaria
Level 1: Cadet

I have been battling with Telstra  for over a week now as nobody is able to solve my problem. I even spent 3 hours on the phone to them to only get hung up on. I have upgraded from an iphone 7 + to an iphone 8+ and received a new sim. Since then, whe ...

Jak23
Level 1: Cadet

Hi every time I try to send an email via the wifi at work from my iPad it will not let me, when I turn wifi off and turn it back to mobile data it allows me to send an email, there is no problem receiving emails just sending. It keeps say8ng outgoing ...

Penmonicus
Level 1: Cadet

I'm setting up a livestream for a work project, using OBS on an Apple Mac. It works fine when connected to the office WiFi, but the software won't connect to the server when using a phone set to a wireless hotspot which is through a non-Telstra provi ...

MichaelJ2
Level 1: Cadet

I’m trying to read a Bigpond email. The file is only 556k but when I click to read it the message says ‘This message is too long to send’. Why? It reads other larger emails without concern.

Jak23
Level 1: Cadet

Can’t send an email via wifi on my iPad when on wifi but I can send it via mobile data

nyanya
Level 1: Cadet

My wifi box just has a blinking orange light. I cannot connect to it. Holding down the power button does nothing.can anyone please help?thanks

Jcgawat
Level 1: Cadet

The key paidon the t voice 503 does not work for thinks like internet banking or PIN numbers

SamSA
Level 1: Cadet

My friend and myself did a speed test this morning in Adelaide CBD. He's using iPhone X while mine's the Google Pixel 2 XL.

Both of us got similar download and upload speeds from the Oklaa speed test. Download: 215 Mbps and upload: 12 Mbps respectivel ...

aurion
Level 1: Cadet

Hi, I have had my Google Pixel 2 XL for almost 2 months now when data transfer (and thus Android Auto in my car) stopped working.It was having some problems with connection, dropping out here and there (where as my old Pixel XL never had this issue), ...

susansommer
Level 1: Cadet

if two people are using shared data and one person runs out of their data does it automatically start using the other persons data

ginny48
Level 2: Rookie

I have a ZTE Tempo. A little while ago my keyboard changed and now my emojis have vanished. How can I return to the way it was?

julieanne3112
Level 1: Cadet

I previously had iPhone 7 and have now purchased iPhone x.  Telstra shop were fabulous with helping me set everything up and transfer all details to the new phone.......but my email account is downloading thousands of emails.  is there anyway I can s ...

caldozar
Level 1: Cadet

Hi Guys About two weeks ago Telstra pushed an Android update to my wifes s7. Ever since then, every single time she messages me and I message her it defaults to goddam chat instead of mms. We both hate it. Any idea how to fix it permanently? Thanks i ...

Oz_Bloke
Level 1: Cadet

I understand that the latest patch is:Software Version: NRD90M.G935FXXU1DQJ8Update Type: Bugfix onlyUpdate Testing Status: Now deployingEstimated Available Date: 24/11/2017So, why does my phone say ANDROID SECURITY PATCH LEVEL - 1 October 2017? How d ...

KB25
Level 2: Rookie

My husbands name and address has been used to set up a fake account. How is it possible for someone to set up an account without having their ID checked? We have spoken to Telstra consultants and they have sent a ridculous list of things we need to p ...

Noreena
Level 1: Cadet

 Good morning, I've paid my phone bill but my account is still restricted. My 24/7 app doesn't work, so I can't see if I've paid the correct amount or if I still have more owing, hence why my account is still restricted..

Pelagicmuse
Level 1: Cadet

Isn’t there a way to set this up after leaving on pre paid?  I have an online account, it’s available in Costa Rica and I’ve purchased the international roaming pack. What gives?

Adam_B
Level 1: Cadet

I have just returned from an overseas trip where I did not use my  telstra sim card. On my return I popped my sim into my phone, typed in the unlock code and then tried to connect to the internet using safari. I then received the message "You are not ...

bramcm
Level 3: Gumshoe

This has been happening for about the last two months.  We are iPhone 4 and 6 users.  Have always been able to send photos via messages on our iPhones to our Telstra email account. Suddenly that has stopped.  Nothing has changed with our iPhones (and ...

busie
Level 2: Rookie

Unbelievable treatment from staff at Telstra at Forest Hill in Victoria.I purchased a mobile which did not hold a charge for more than 2 hours.I thought no problem:purachased from Telstra Shop and a Telstra phone,a refund would be automatic.Oh no,Tel ...

Tracymaria
Level 1: Cadet

I have been battling with Telstra  for over a week now as nobody is able to solve my problem. I even spent 3 hours on the phone to them to only get hung up on. I have upgraded from an iphone 7 + to an iphone 8+ and received a new sim. Since then, whe ...

Jak23
Level 1: Cadet

Can’t send an email via wifi on my iPad when on wifi but I can send it via mobile data

aurion
Level 1: Cadet

Hi, I have had my Google Pixel 2 XL for almost 2 months now when data transfer (and thus Android Auto in my car) stopped working.It was having some problems with connection, dropping out here and there (where as my old Pixel XL never had this issue), ...

KM616
Level 1: Cadet

I have sent emails from my mobile but cannot see them anymore.

coffeecup_
Level 1: Cadet

i have managed to open the port in the gateway bu when i try to access my ftp server it wont work externally . please help

PeterMi
Level 3: Gumshoe

About once per day, this phone restarts.  While I was travelling (using roaming) it was restarting  3 or 4 times every day.  I suspect the internal storage is not sufficient.I have reset the phone but that did not help. I purchased an SD but it seems ...

willykj
Level 1: Cadet

When will WiFi calling be made available on Google Pixel XL which is under plan through Telstra? My wife has iPhone 6S & wifi calling works great. My cannot get mobile reception inside our villa.

rockstarxp
Level 1: Cadet

I have yet to receive the 8.1 update for my Pixel 2 XL however my girlfriend received it early December. Google haven't been getting back to me so I went to the Telstra shop on George street Sydney I was advised they cant help unless its been 2 month ...

Midlifecrisis
Level 1: Cadet

Hi,

Can you advise when the Gear S3 with LTE is going to be supported on the Telstra network?

Illanthra
Level 1: Cadet