Mobiles & Tablets

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3Gtrouble
Level 1: Cadet

Why every afternoon on a business day do phones switch from 4G to 3G until outside 10km radius of Brisbane. Occurs daily as I board train until across the river at Indooroopilly. Data is unusable.

jack666
Level 1: Cadet

Hi is mount gilamatong in Braidwood working ok?

Colboy
Level 1: Cadet

I'm on holiday overseas and have turned my iPhone onto Aeroplane mode so I'm not using data or the phone, but I need to receive a verification code from Amazon when I login to my account when using wifi. Will the code still come through by sms on wif ...

julieanne3112
Level 1: Cadet

I previously had iPhone 7 and have now purchased iPhone x.  Telstra shop were fabulous with helping me set everything up and transfer all details to the new phone.......but my email account is downloading thousands of emails.  is there anyway I can s ...

AutomaticHuman
Level 1: Cadet

Hi, has anyone else had an problems with their iphone 8? Mine has been lately popping up with 'this phone isn't activated' message even though its now 3 months old and activated.  And it has also randomly vibrated for long periods of time and the onl ...

Trace795
Level 1: Cadet

I am contemplating an International Day Pass for New Zealand.  I have found the wording a bit ambiguous.  Am I right in presuming that if I am away for two weeks and I only use the service on three separate days then I only pay $15 ($5 per day).  Is ...

Bunyip63
Level 1: Cadet

How can I use my landline number as a mobile. Do you just drop area code and replace with the 04?

poss2
Level 1: Cadet

My apple 5s iphone won't turn on anymore, I have done all the things suppossed to do but it just won't turn on, is it out of date or broken??

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Jeff04
Level 1: Cadet

Samsung S8 USB port lose. Cable wont stay in and falls out very easily.

julieanne3112
Level 1: Cadet

I previously had iPhone 7 and have now purchased iPhone x.  Telstra shop were fabulous with helping me set everything up and transfer all details to the new phone.......but my email account is downloading thousands of emails.  is there anyway I can s ...

Oz_Bloke
Level 1: Cadet

I understand that the latest patch is:Software Version: NRD90M.G935FXXU1DQJ8Update Type: Bugfix onlyUpdate Testing Status: Now deployingEstimated Available Date: 24/11/2017So, why does my phone say ANDROID SECURITY PATCH LEVEL - 1 October 2017? How d ...

KB25
Level 2: Rookie

My husbands name and address has been used to set up a fake account. How is it possible for someone to set up an account without having their ID checked? We have spoken to Telstra consultants and they have sent a ridculous list of things we need to p ...

blustreak
Level 2: Rookie

I have a new handset on a plan and asked that I keep my old prepaid number.now following the messed up instructions from Telstra online. I inserted the supplied sim and I activated my order. I received two subsequent emails from Telstra. First one wa ...

Noreena
Level 1: Cadet

 Good morning, I've paid my phone bill but my account is still restricted. My 24/7 app doesn't work, so I can't see if I've paid the correct amount or if I still have more owing, hence why my account is still restricted..

Pelagicmuse
Level 1: Cadet

Isn’t there a way to set this up after leaving on pre paid?  I have an online account, it’s available in Costa Rica and I’ve purchased the international roaming pack. What gives?

Adam_B
Level 1: Cadet

I have just returned from an overseas trip where I did not use my  telstra sim card. On my return I popped my sim into my phone, typed in the unlock code and then tried to connect to the internet using safari. I then received the message "You are not ...

bramcm
Level 3: Gumshoe

This has been happening for about the last two months.  We are iPhone 4 and 6 users.  Have always been able to send photos via messages on our iPhones to our Telstra email account. Suddenly that has stopped.  Nothing has changed with our iPhones (and ...

busie
Level 2: Rookie

Unbelievable treatment from staff at Telstra at Forest Hill in Victoria.I purchased a mobile which did not hold a charge for more than 2 hours.I thought no problem:purachased from Telstra Shop and a Telstra phone,a refund would be automatic.Oh no,Tel ...

Mele1
Level 1: Cadet

Will my 3 G TMSA work on my new iPhone X which is 4G?

3Gtrouble
Level 1: Cadet

Why every afternoon on a business day do phones switch from 4G to 3G until outside 10km radius of Brisbane. Occurs daily as I board train until across the river at Indooroopilly. Data is unusable.

Bunyip63
Level 1: Cadet

How can I use my landline number as a mobile. Do you just drop area code and replace with the 04?

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

coffeecup_
Level 1: Cadet

i have managed to open the port in the gateway bu when i try to access my ftp server it wont work externally . please help

ginny48
Level 2: Rookie

I have a ZTE Tempo. A little while ago my keyboard changed and now my emojis have vanished. How can I return to the way it was?

MichaelJ2
Level 1: Cadet

I’m trying to read a Bigpond email. The file is only 556k but when I click to read it the message says ‘This message is too long to send’. Why? It reads other larger emails without concern.

PeterMi
Level 3: Gumshoe

About once per day, this phone restarts.  While I was travelling (using roaming) it was restarting  3 or 4 times every day.  I suspect the internal storage is not sufficient.I have reset the phone but that did not help. I purchased an SD but it seems ...

willykj
Level 1: Cadet

When will WiFi calling be made available on Google Pixel XL which is under plan through Telstra? My wife has iPhone 6S & wifi calling works great. My cannot get mobile reception inside our villa.

rockstarxp
Level 1: Cadet

I have yet to receive the 8.1 update for my Pixel 2 XL however my girlfriend received it early December. Google haven't been getting back to me so I went to the Telstra shop on George street Sydney I was advised they cant help unless its been 2 month ...

Midlifecrisis
Level 1: Cadet

Hi,

Can you advise when the Gear S3 with LTE is going to be supported on the Telstra network?