Mobiles & Tablets

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cs1950
Level 2: Rookie

Apologies if the location of this post is incorrect.Up until a couple of years ago our mobile phones had reception right throughout our house … in the last 6 months or so - NOT!We live in suburban Perth and a couple of hundred metres (as the crow fli ...

Ray42
Level 1: Cadet

Purchased a Galaxy s9 about a week ago but the sim card is not provisioned.  Have tried many ways but no luck.  Can you provision it for me? 

Star18876
Level 1: Cadet

I am applying for a Samsung Galaxy S8 I'm paying that handset off on postpaid plan can I exchange the device return it to Telstra and upgrading for $149 to a new device

NHVSjason
Level 1: Cadet

Does watching shows/movies on foxtel now (Telstra offered service as part of a phone plan) count against my mobile data usage?

MissDemeanor
Level 2: Rookie

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

MissDemeanor
Level 2: Rookie

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

DJDRIFTKING
Level 2: Rookie

Cannot connect to Xbox live servers

Any one else having problems connecting to the Xbox gaming servers? I can connect to the xbox live store but I cannot connect to any multi player gaming servers. When I run the Xbox network diagnosis I says that I c ...

littlejessie
Level 1: Cadet

I need to purchase a new iphone and the only one that has a blue tick presently is the iphone 8.  I would prefer a larger screen though and am looking at the 8 Plus or X.Telstra techs can you tell me if they have been tested yet for good rural covera ...

Lukeee1
Level 1: Cadet

Hellooo

I’ve just returned from an overseas trip where I used a different SIM card for about 2 weeks. I’ve got my Telstra sim in again and none of the messages of voice mails that were sent during my time away are coming through. Any ideas on how they ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

FezS
Level 1: Cadet

Hi. I see Samsung does have plans, likely long term, to update the Galaxy Tab A 8.0 to Android Pie. Do you have any info as to when this may be..even if it is not until later 2019? 

colonia
Level 2: Rookie
Carrissap
Level 1: Cadet

Hey guys, i have ave an iPhone 8+ and I am going to japan for a fortnight and was looking at getting one of the data only SIM cards while I travel. Do you think this will work in my phone or is my phone locked, does anyone have an handy info before I ...

NolaSA
Level 1: Cadet

I’m overseas in South Africa. Roaming isn’t working though it was activated whilst I was in Sydney.
I have used all the troubleshooting advice available on line.
I need to contact Telstra.
I am not travelling with anyone with a Telstra mobile and live c ...

Echoman
Level 2: Rookie

I've just started a plan with international day pass.  With this, should I turn data roaming on or off?

Josh_41
Level 1: Cadet

Is there a minimum I have to recharge in order to have the "active recharge" required to keep the bonus data? Or can I just recharge $10/$20 instead?

SammyB841
Level 1: Cadet

Hi I’m wanting to add Apple Watch on to my plan but they are out of stock can we back order or any idea when they will be back in stock?

poodle1
Level 1: Cadet

I have outlook on my pc for emails.On my mobile - Galaxy J7 pro - I just go to bigpond webmail via the brower.If I look at emails on my PC, they stay on the pc, but are no longer shown in webmail.  How can I stop this? I would like to be able to see ...

bshwckr1
Level 2: Rookie

HiI have a Samsung Galaxy watch LTE 46mm paired to a Galaxy Note 9 and successfully registered for Telstra One number. I can make calls over LTE and I can make and receive calls over bluetooth when connected to the phone, however, I cannot receive ca ...

Crisfob
Level 1: Cadet

I placed an order on a Samsung watch today and it was placed on pre order, I never received any confirmation on this order, should I have received a confirmation for it or have they not done it correctly?

MissDemeanor
Level 2: Rookie

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

MissDemeanor
Level 2: Rookie

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

oz_dj_man
Level 1: Cadet

Gday I’m staying down in Gippsland for a month or so and are flying through my data as I don’t have my home internet. Telstra want to charge me an extra $55 for a pathetic 8gb added to my already overly priced plan.

What are some much cheaper alternat ...

bjm73
Level 1: Cadet
Guy16
Level 1: Cadet

I recently purchased the Doogee S70 and Doogee S80 Android rugged phones - I need a couple of phones for my work. Since I got them I have not been able to share the internet through the hotspot. After weeks of searching I have finally resolved the is ...

Cozmo0
Level 1: Cadet
sprayer41
Level 1: Cadet

hello users i have a old Wifi Router technicolor tg797n v3 i used it befor the NBN came out now i use it for a router or Wifi booster in my back rooms i am now on the new NBN net work using the new modem sagemcom pack fast 5355 telstra vdsl or the ne ...

fooch
Level 2: Rookie

When I call 101, I have the option to update my voicemail getting etc, option 5 says "for more details up options press 5", in that menu is gives me the option to set up "personal receptionist".

I've set it up, basically in your outgoing message you t ...

TheQuaile1974
Level 1: Cadet

Goodbye Excess Data Charges

Hello New Plans.

Find out more