Mobiles & Tablets

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bill44
Level 1: Cadet

I have music playing when people are waiting for me to answer my phone when they call, I need help removing it please?

sh70
Level 2: Rookie

I am in a rural area ,90% of the time, on the fringe of signal. I currently have a IPhone 4S ,which is about to die, what is the best handset for signal strength. Android or Apple.

pelagos
Level 1: Cadet

Hi there Just trying to get some definitive advice on call forwarding from a mobile to a landline number. I have seen this:https://www.telstra.com.au/support/category/mobiles-tablets/user-guides-help/how-to-set-up-your-mobile-for-call-forwarding But ...

PervySage
Level 1: Cadet

I'm currently using a Samsung Galaxy S6, At home I get 0 reception so I use Wifi Calling, When I make outbound calls its absolutely perfect. However every second call I get does not ring at all, I will get no "missed call" in my phones call log, but ...

Kyser111
Level 1: Cadet
iOS

Accepted free iphone offer today on my computer by mistake
Could you please cancel this order?

MEF01
Level 1: Cadet

Not strictly data usage but the closest board in the list that I could see.... How are texts charged with a pre-paid account? For example, I sent a text with 174 characters (includes spaces), pure text, and it was charged as 3 lots of 29 cents.  I ha ...

Ms007
Level 1: Cadet
iOS

I think maybe it’s a coincidence that this activity started after the new update not unless the new update alerts you more towards the activity going on with your phone. Here’s my problems and they are costing me dearly.
Home sharing activated. Not by ...

Madaleine
Level 1: Cadet

Recently purchased a aim card after coming into the country of Australia. The lady at the counter activated my sim, but now I have to no code to activate the sim and cannot get in online as it is already registered. Please help!

DiamondWay6
Level 1: Cadet

I need someone to call me to help me arrange a payment plan for early cancellation of my NBN plan

MrCustomer
Level 1: Cadet

My iPhone is switching between SOS, No Service and 3G. (Currently displaying Telstra 3G) I have no internet connection but can make calls.I have restarted the phone and removed the sim.There are no outages in my area. Not sure what else to do? 

mbasu
Level 1: Cadet
iOS

Is there any major outage today? My mobile data is not working at all. Tried resetting. Hard/Soft Reset. Using Iphone 6 plus

Ffbd
Level 1: Cadet

Cannot see my account and check usage when logged in.
Can anyone help?

 

La4
Level 4: Private Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

WJA777
Level 2: Rookie

I've read that lack of VoLTE capability on a mobile phone will eventually lead to not being able to make phone calls in areas that are exclusively serviced by 4G. How far in the future is this likely to become a problem? 

Snbeams3
Level 1: Cadet

Hi, is my prepaid data 3G dongle (not on a mobile phone plan) included in the free data. 

realgrid
Level 2: Rookie

No matter what I try I find that my new Pixel 2 XL will not pair and connect with my standard issue radio in my 2015 Toyota Corolla. My old Microsoft Windowsphone  had no problem, and when I recently tried my sons iPhone 7 I connected it in less than ...

martybuzz
Level 2: Rookie

I have an Essential Phone.  Everything was working fine with my Hotspot before I updated to Oreo.  I used to hotspot my iPad to my phone fine. Since the update, when I turn on myWifi Hotspot, I get the message, "Not sharing Internet or content with o ...

Dan73
Level 1: Cadet

Hi Guy's              Can anyone tell me if the Motorola G5 is a blue ticked phone i have asked in the Telstra store and since they don't sell it couldn't give me an answer. Thank you

bill44
Level 1: Cadet

I have music playing when people are waiting for me to answer my phone when they call, I need help removing it please?

PervySage
Level 1: Cadet

I'm currently using a Samsung Galaxy S6, At home I get 0 reception so I use Wifi Calling, When I make outbound calls its absolutely perfect. However every second call I get does not ring at all, I will get no "missed call" in my phones call log, but ...

FUtelstra3
Level 1: Cadet

If you want to cancel your live pass and don’t have hours of time to waste or money!!! Be sure to complete your online registration first ! I was unable to cancel as I had not completed it. I can see that this has been an issue for many. I’m infuriat ...

Maria112
Level 1: Cadet

We had so many outages from home phone to internet to mobile when are you going to rebate us

janette-doreen
Level 1: Cadet
HTC

PH no <removed for your privacy>

Basu
Level 1: Cadet

Wow the best Monday ever. Early 8am shift and the only way to get through was my phone but thanks to the best network in the country while everyone was on their phone all I did was to put the headphones on and keep checking the phone every 5mins.
Huge ...

Biancino
Level 1: Cadet

I am having problems with my DATA and Mobile coverage today! This is a joke!!   Telstra you are unbelievably hopeless in every way shape or form, I can't get through to service nor can I use my internet roaming on my phone   How is Telstra going to c ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

spencer67
Level 1: Cadet

pleasen help cant send mms but can receive

Marty56
Level 1: Cadet

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