Mobiles & Tablets

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NHVSjason
Level 1: Cadet

Hi, I trying to find out why our mobile data speeds have just about stopped. Both mobiles (Samsung S9 & Apple iPhone 7) in my household at Eaton Hill have no or 1 bar of service. Both phones work fine in other areas of Brisbane, just not at our home ...

Manalli
Level 1: Cadet

WTF paid $99.99 for a app that say error what the heck can’t even get a service that’s been paid for is ridiculous

Ghostbusters
Level 1: Cadet
Freckle13
Level 1: Cadet

We haven’t been able to access 4G lately. Is there a problem in Eatons Hill?

petertadams
Level 2: Rookie

NBN

Got NBN working today, Lifx smart lights now don't show as available devices. Tried resetting the app and Google Home. Any ideas? Lifx only works on 2 .
4ghz

Jordy1813
Level 1: Cadet

I cant sent sent a text message and phone calls can someone tell me how to fix this

Merl
Level 1: Cadet

Is anyone else experiencing mobile coverage issues in Eatons Hill area in Brisbane? I have had issues since Friday 15/3 - phone says SOS only or Telstra Wifi call. Outages site said nothing over the weekend and now today has outage listed but no time ...

2000629974682
Level 1: Cadet

Nbn

I applied for the nbn a few days ago and I wonder when it can be installed. I got my old Optus Wireless modem, but it's not working, so I'm in a hurry to set up the Internet.

DV82
Level 1: Cadet

I have a Telstra Post paid account. I occasionally use the Sim in an Iridium Satellite phone when in remote areas and it has worked well. No issue there.I recently had WIFI calling enabled on the Android phone and also had it enabled by Telstra as I ...

PPSwanValley
Level 1: Cadet

AFL livepass wont work. Can’t get account open or new app download to open video

Shirl1
Level 2: Rookie

Any ideas to fix this?Telstra pages often refuse to load on my Samsung Tablet. All other websites load fine. No problem on my laptop. I think it's the crap reception, usually 2 bars, 3 on a good day. Sometimes restarting both devices works. But  why ...

Rand0
Level 1: Cadet
iOS

Hello !
I am in overseas receiving treatment for 6 months . I'm looking ways to cancel my plan , bills are piling up and I can't do much. Online chat just doesn't work , have tried numerous times. Tried to call +61 13 22 00 but I can't call out since ...

Baeowuf
Level 1: Cadet

Does anybody know the roadmap for the release of Android Pie for the Samsung SM-G950F?

Is there a beta site for this or is there a non-Telstra copy I can use for testing reasons for app development?

Thank you.

lisa1976
Level 1: Cadet

i add a pair of beats to my bundle i already have?

Emc18
Level 1: Cadet

I have a iPhone 6. Last few days if I’m in town, I can’t access any apps or internet. iMessage won’t work. I have money and data. None of the settings have been changed. Does anyone know how to fix this?

CK99
Level 1: Cadet

Have just bought a new s8 & I don't seem to have enough reception till make or receive calls - wifi or mobile data. Bars are constantly low. No problem if I switch sim back to my old phone. Desperately need help

SavageCarrot
Level 2: Rookie

My Wife and I have two mobile plans on the same account (approximately one year old) and we have 20GB each, which equals a total data share size of 40GB. I have recently purchased an iPad (outright) and wish to put a Telstra SIM card in there and uti ...

Freckle13
Level 1: Cadet

We haven’t been able to access 4G lately. Is there a problem in Eatons Hill?

Jordy1813
Level 1: Cadet

I cant sent sent a text message and phone calls can someone tell me how to fix this

Sarah851
Level 1: Cadet

I have no internet wifi on any of our devices for the last 2days

annoyed1573
Level 1: Cadet

For the last month or so mobile service in Forbes has been terrible. Calls either go straight to message bank or display call failed. I reported it last week and was told it would be fixed by 23/03/19. Surprise surprise it’s no better

Sea123
Level 1: Cadet
Linkmac
Level 1: Cadet

The most

Dutchess23
Level 1: Cadet

Hi, can Telstra please e plain why the Telstra protect manage button on the website doesn’t work all the time? I use this to manage kids screen time and have found over the last week or do it’s not working. When I click on the Manage button it takes ...

KG1892
Level 1: Cadet

After I performed the One UI for Android Pie update yesterday on my Samsung S8 when MessageBank sends a message to SMS I can't dial MessageBank from the SMS. Previously I would tap on the 101 number in the SMS and it would dial. Help please.

Plee1
Level 1: Cadet

Telstra's DNS servers handed out to mobile devices appear to be broken for the bitchute.com domain. What's going on? Setting DNS manually to a non-Telstra server fixes the problem so the issue is mobile-device only. The cynical part of me suspects ce ...

Hunter-IT
Level 20: Director

The Feb security update for the galaxy s9 is now available OTA

Goodbye Excess Data Charges

Hello New Plans.

Find out more