Mobiles & Tablets

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Rach21
Level 1: Cadet

Just checking when my contract for my mobile is up for renewal?

Sw1998
Level 1: Cadet

My internet connection stops working at 9pm

peterbarker
Level 1: Cadet

When if ever are your customers going to get SMS over WIFI?? You clam your network is superior but you don't offer this. I live in the country with very little coverage, in fact it is getting worse. I have a Telstra Smart Repeater and 12 months ago i ...

Dhace
Level 1: Cadet

my pixel 2 xl has begun turning off whenever i plug in a usb cable. this is happening with the original cable and powerplug and with a several other cables, ive performed a factory reset to no avail.a quick google search suggests this is a pretty pre ...

SwampDonkey
Level 1: Cadet

Ive been unable to connect to any articles or video content in the app whenever I am on 4G. As soon as I get into wifi range everything works perfectly. This has been the case for all this season so far. Ive fried removing amd reinstalling the app to ...

Hunter-IT
Level 20: Director

There is a new update available for the galaxy S9

Mrsnoakesy
Level 1: Cadet

Hi just wondering how much it will cost to replace the screen on a S9 my hands where full so I put the corner of the phone in my mouth and it chipped it which is now cracked up the screen not effecting use

Francine
Level 2: Rookie

What is one doing if they average 200-300mb of data per day when... they say they’re very busy; they do not use social media at all & put their iPhone in the desk drawer all day...???

70o73
Level 1: Cadet

To whom this may concern

I require a service to help with my depression disorders and a iPad will help with that. But I have a problem with the PACC team and the controls team not allowing me a new service

XperiaJunkie
Level 1: Cadet

Have Telstra made anything public about the XZ2 Premium? Really want this phone as I'm on a BYO plan at the moment and my current phone being the XZ Premium looks old and out dated in comparison and the dual camera is so far ahead of the competition ...

SwampDonkey
Level 1: Cadet

Ive been unable to connect to any articles or video content in the app whenever I am on 4G. As soon as I get into wifi range everything works perfectly. This has been the case for all this season so far. Ive fried removing amd reinstalling the app to ...

MEF01
Level 2: Rookie

Not strictly data usage but the closest board in the list that I could see.... How are texts charged with a pre-paid account? For example, I sent a text with 174 characters (includes spaces), pure text, and it was charged as 3 lots of 29 cents.  I ha ...

Spuddy2
Level 1: Cadet

So my wife  is completely happy with her phone and is out of contract. My phone is stuffed, so if we upgrade her phone onto a new plan/contract, can she keep using her exiting phone and I take the the new one? Or will it be restricted to just her num ...

MrCustomer
Level 1: Cadet

My iPhone is switching between SOS, No Service and 3G. (Currently displaying Telstra 3G) I have no internet connection but can make calls.I have restarted the phone and removed the sim.There are no outages in my area. Not sure what else to do? 

mbasu
Level 1: Cadet
iOS

Is there any major outage today? My mobile data is not working at all. Tried resetting. Hard/Soft Reset. Using Iphone 6 plus

Ffbd
Level 1: Cadet

Cannot see my account and check usage when logged in.
Can anyone help?

 

La4
Level 4: Private Eye

I am on a post plan with Telstra and just want to transfer my sim card to a new mobile that I am purchasing.   Have been told its unlocked, its a Samsung Galaxy J3 model.   Do I just put my sim card in and all will stay the same except in a new phone ...

WJA777
Level 2: Rookie

I've read that lack of VoLTE capability on a mobile phone will eventually lead to not being able to make phone calls in areas that are exclusively serviced by 4G. How far in the future is this likely to become a problem? 

Snbeams3
Level 1: Cadet

Hi, is my prepaid data 3G dongle (not on a mobile phone plan) included in the free data. 

realgrid
Level 2: Rookie

No matter what I try I find that my new Pixel 2 XL will not pair and connect with my standard issue radio in my 2015 Toyota Corolla. My old Microsoft Windowsphone  had no problem, and when I recently tried my sons iPhone 7 I connected it in less than ...

Sw1998
Level 1: Cadet

My internet connection stops working at 9pm

Mrsnoakesy
Level 1: Cadet

Hi just wondering how much it will cost to replace the screen on a S9 my hands where full so I put the corner of the phone in my mouth and it chipped it which is now cracked up the screen not effecting use

70o73
Level 1: Cadet

To whom this may concern

I require a service to help with my depression disorders and a iPad will help with that. But I have a problem with the PACC team and the controls team not allowing me a new service

Danceman
Level 3: Gumshoe

Hello, Group. Just perhaps a new one as I do not have time to read through the previous posts, and hopefully the problem has been solved anyway. I do not get many phone calls, but eventually found out that after I'd diverted to my mobile phone before ...

PervySage
Level 1: Cadet

I'm currently using a Samsung Galaxy S6, At home I get 0 reception so I use Wifi Calling, When I make outbound calls its absolutely perfect. However every second call I get does not ring at all, I will get no "missed call" in my phones call log, but ...

FUtelstra3
Level 1: Cadet

If you want to cancel your live pass and don’t have hours of time to waste or money!!! Be sure to complete your online registration first ! I was unable to cancel as I had not completed it. I can see that this has been an issue for many. I’m infuriat ...

Basu
Level 1: Cadet

Wow the best Monday ever. Early 8am shift and the only way to get through was my phone but thanks to the best network in the country while everyone was on their phone all I did was to put the headphones on and keep checking the phone every 5mins.
Huge ...

Biancino
Level 1: Cadet

I am having problems with my DATA and Mobile coverage today! This is a joke!!   Telstra you are unbelievably hopeless in every way shape or form, I can't get through to service nor can I use my internet roaming on my phone   How is Telstra going to c ...

spencer67
Level 1: Cadet

pleasen help cant send mms but can receive

Marty56
Level 1: Cadet

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