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david152
Level 1: Cadet
iOS

I cannot setup my bigpond email using the outlook ap on my ipad.  It was working find about a month or so ago, and then stopped working.  I can still log in to my account via webmail (so I know I am using the correct password).  I have tried deleting ...

cvex
Level 2: Rookie

Having an issue with a Google Pixel XL running Android Pie and a Telstra Pre-Paid SIM (with a ported number, if it makes any difference) - I have the option in Android Messages to use Chat Features (RCS), but when I go to enable it, it takes me to th ...

andyfitz
Level 1: Cadet

Just wondering when this is due to arrive.Being mid-October and all 

LindaLawson
Level 1: Cadet

How do I remove Telstra stay connected from Samsung s5

VSIN
Level 1: Cadet

Recently upgraded to Iphone Xs Max and after that started facing this issue with call quality. My calls are getting dropped both incoming and outgoing even with 4 bar signal. The signal goes from 4 bar to SOS and back to 4 bars. When contacted Telstr ...

Level 21: Augmented cretsiah
Level 21: Augmented

I have an old Nokia 830 (Windows), it came with an nfc to tv device (all it says on it is Microsoft), is it possible to get an android nfc capable phone to pair with it? Or should I try taking it the local Telstra shop (if they will let me) and do t ...

Level 21: Augmented cretsiah
Level 21: Augmented

cant seem to get "chat now" to open, from telstra / personal link.   was trying to find out if Cosmic Purple is the only available colour for the oppo R15 pro?  

edog
Level 1: Cadet

Hey Guys,I have a Samsung S8, I had the same problem with my older Galaxy too, but this one is worse.I live in a pretty remote area and service isn't great at the best of times. But maybe 50% of the time my phone says it has 3G service, but I still c ...

Haldol
Level 1: Cadet

I am having difficulty connecting to Telstra one and my iwatch
I have an active Telstra one number and Telstra is login details but when trying to connect it says unauthorised purchase please contact service provider.
I have rung Telstra several times ...

Deano7374
Level 1: Cadet

I am very disappointed with Telstra as a long term customer who I have supported over the years as " a good service provider" Unfortunately my recent dealings with Telstra has changed my view!

I bought a Samsung Galaxy Watch last week (a supported Tel ...

Walmac
Level 2: Rookie

help with 3G - 4G coverage, Looking for a solution, currently in a remote location of Western Australia, have multiple employees, we currently get 3G and 4G coverage, sometime anywhere from 1bar to 5 bar signal strength, wanting to know if it is poss ...

o_0
Level 18: Intelligence Chief

belong is Telstra whole sale cheaper same network more data per month with the bonus of monthly billing no lock in what are the down falls?

JimH
Level 1: Cadet

How can I unlock my android overseas

Stu69
Level 2: Rookie

Just received new lte galaxy watch and I'm on a business plan. Receive an error saying can't connect cause I'm on a pre paid plan, it's not is post paid. Rang Telstra they say ring Samsung. Samsung says it's not their problem ring Telstra. Ideas anyo ...

JMV
Level 1: Cadet

Why is Telstra sending me a text saying I will be moved to another pre paid plan? I don't want to change my plan at all. What can I do?

SavageCarrot
Level 2: Rookie

My Wife and I have two mobile plans on the same account (approximately one year old) and we have 20GB each, which equals a total data share size of 40GB. I have recently purchased an iPad (outright) and wish to put a Telstra SIM card in there and uti ...

technojames
Level 1: Cadet

Hi, Will Telstra be supporting Apple Watch Series 4 Cellular? The Apple Website says only Optus and Vodafone support currently. Will this be happening? Thanks

wendyfraser
Level 2: Rookie

hi I recently was given a gift of an ipad by you, and the sim was turned off my existing ipad. The ipad that arrived was an android tablet. I'm elderly and have no wish to learn a new device so I would please like to reverse the transaction, return t ...

Ian198
Level 1: Cadet

Can you please advise when the new 4GX base station planned for Carwoola NSW under the Mobile Black Spot Program will be commissioned (Telstra website gives April 2018 as indicative date), and if possible the location of the base station within the C ...

Applemay
Level 1: Cadet

We have mobile broadband which is great. There are three devices on this plan. However when I need wifi to update apps etc I can’t work out how to do it. There is heaps of data available on the broadband so how can I use it without buying more data f ...

david152
Level 1: Cadet
iOS

I cannot setup my bigpond email using the outlook ap on my ipad.  It was working find about a month or so ago, and then stopped working.  I can still log in to my account via webmail (so I know I am using the correct password).  I have tried deleting ...

LindaLawson
Level 1: Cadet

How do I remove Telstra stay connected from Samsung s5

edog
Level 1: Cadet

Hey Guys,I have a Samsung S8, I had the same problem with my older Galaxy too, but this one is worse.I live in a pretty remote area and service isn't great at the best of times. But maybe 50% of the time my phone says it has 3G service, but I still c ...

Thal
Level 1: Cadet

Hi, Is it possible to use a galaxy S4 as a phone? I've previously been able to make phone calls using an old samsung note 10.1 2014 so I'm hoping so.Ultimately I want to ditch my note 8 and use a galaxy watch LTE in combination with a galaxy tab s4 w ...

Hunter-IT
Level 20: Director

The September security update for the Galaxy S9 is now available OTA.

Edwardsheku
Level 1: Cadet

iPhone 10

meijo1987
Level 1: Cadet
gtc7
Level 1: Cadet
alli1pi
Level 1: Cadet

Problem: Sometimes when I am on a normal phone call (Outgoing or Incoming), speakers turns on it's own. If i look at phone, the speaker icon is not "active" (which means it wasn't pressed). I have to press the speaker icon once and nothing happens be ...

SammyAutomatic7
Level 2: Rookie

Happy Fathers Day!!!

Goodbye Excess Data Charges

Hello New Plans.

Find out more