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Community Manager TimBartel Community Manager
Community Manager

What are 4G Small Cells? Telstra is progressively deploying 4G Small Cells to help connect communities in regional Australia to our mobile network.   4G Small Cells can be deployed faster than traditional mobile sites and, in regional Australia, ou ...

Telstra (Retired) Yannick
Telstra (Retired)

QuestionHow do I transfer ‘Contacts’ from one iPhone to another? AnswerIf you have iCloud on your old phone, sync your contacts to iCloud (Settings>iCloud>Contacts>On).    Then set up your new phone with the same iCloud account and turn on Contacts ...

Community Alumni (Retired)

Unlock your Apple iPhone from Telstra - Post Paid Customers   Our online iPhone unlocking tool is available for personal and business customers on a plan (excludes pre-paid services). You do not need to be a current Telstra customer to use this tool, ...

Telstra (Retired) Shellock
Telstra (Retired)

BigPond Email on iPhone & iPad   Disclaimer: Some steps may differ slightly depending upon the version of OS on your device. The screen shots shown are from iOS 6.0.1   BigPond mailboxes have been migrating across to the new platform hosted by Micros ...

Telstra (Retired) PaulQ
Telstra (Retired)

Please follow the instructions below to set up your BigPond email account on your Apple Devices.   For all other types of email accounts, please visit Apple's iPhone™ support site.   Firstly please check if your BigPond email account is with Outlook. ...

Telstra (Retired) Steph
Telstra (Retired)

It’s a really frustrating situation having your mobile phone or tablet go missing; it can feel like you’ve lost part of yourself. Fortunately, there are a few ways you can locate your missing device. If you are sure that it hasn’t been stolen, then t ...

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