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Mobiles & Tablets

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Telstra (Retired) PaulQ
Telstra (Retired)

We have a range of Telstra community initiatives on how to get the most from your mobile and information about responsible phone use.   Mobiles and Your Health   At Telstra, we want all of our customers to have up-to-date and relevant information abo ...

Community Manager TimBartel Community Manager
Community Manager

Is my mobile phone able to make and receive phones calls in a 4G only coverage area?
If your mobile device is listed below (Compatible Devices), you are able to make and receive phone calls on your mobile phone while in a 4G only coverage area, provid ...

Telstra (Retired) PaulQ
Telstra (Retired)

Your phone rings for 15 seconds before diverting a call to MessageBank® – however you can change this using increments of five seconds, up to a maximum of 30 seconds.   To extend the ring time, enter the following sequence on your mobile phone:   ** ...

Community Alumni (Retired)

Unlock your Apple iPhone from Telstra - Post Paid Customers   Our online iPhone unlocking tool is available for personal and business customers on a plan (excludes pre-paid services). You do not need to be a current Telstra customer to use this tool, ...

Telstra (Retired) Yannick
Telstra (Retired)
Telstra (Retired) PaulQ
Telstra (Retired)

APN (or "access point name") is a setting on your mobile phone that lets you access mobile internet. Below are the details to enter into your device if they are not listed already. You should leave blank any fields that we've left blank in the table ...