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Magicbrownie
Level 1: Cadet

Arcadyan LH1000

Answered

Not at home right now so can't tell you exactly what firmware my modem is running on, I believe it is 0.04.14r, something along those lines, which I'm given to believe is quite a few updates behind, is there a way to manually update this. I've been told that it's an automatic rollout that I can't escalate, and I've also been told there's an option in gateway control to check for firmware updates and initialise them, some clarification on this would be appreciated 

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Arcadyan LH1000

The only thing you could do to try to get the update is to reboot the modem using the GUI. To do this log into the modem http://192.168.0.1 (Password is Telstra) and go to Advanced > Management > System Reset Tab > Restart Device. It could take a few hours for update to occur.

 

If this doesn't work modem will have to be updated by Telstra pushing updated firmware to the modem or Telstra replacing modem.

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Arcadyan LH1000

The only thing you could do to try to get the update is to reboot the modem using the GUI. To do this log into the modem http://192.168.0.1 (Password is Telstra) and go to Advanced > Management > System Reset Tab > Restart Device. It could take a few hours for update to occur.

 

If this doesn't work modem will have to be updated by Telstra pushing updated firmware to the modem or Telstra replacing modem.

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Wayne7
Level 1: Cadet

Re: Arcadyan LH1000

I have just recently got the new Arcadyan LH1000 modem and setup NBN, everything is working fine but I can't get the Modem to recognise my IP Cam. Please help if you have any advise.

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