wbx0838
Level 1: Cadet

Connecting WiFi gadgets to V7610

Hi Guys, Current I am having issue with connecting my WiFi light switches to my V7610 router. The switches work fine on hot spot but I have tried all means to connect them with V7610 but no luck. The firmware it's currently running is V2.2.2.28 Any thoughts??

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 22: Superhuman
Level 22: Superhuman

Re: Connecting WiFi gadgets to V7610

You try a power cycle or factory reset of the V6710.

Are you connecting the devices via WPS? Are other devices such as laptops and phones able to wifi?
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

wbx0838
Level 1: Cadet

Re: Connecting WiFi gadgets to V7610

We have tried restart the router but no luck. But haven't tried factory reset yet.

Phones and laptops are all good but except for these gadgets 

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now