CrowdSupport®
Level 1: Cadet

Deleting devices from my wifi 'Telstra Smart Modem Gen 2'

I've gone into the parental controls but all of these devices still have access to my wifi 

I want to be able to delete ones that are old and or people i didn't give permission to access my wifi. And also block some of our kids from accessing 24/7.

Any advice would be greatly appreciated.

11POT

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: Deleting devices from my wifi 'Telstra Smart Modem Gen 2'

The only way to remove devices completely is do a factory reset but you can block devices access to WiFi using WiFi mac Filtering and use parental controls to restrict the times devices have access. For instructions see section 6 and 19 of document linked in this post.

https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Telstra-Smart-Modem-Gen-2-Arcadyan-version-LH...

 

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more