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Level 1: Cadet

Disable TELSTRA AIR from Gateway

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TELSTRA AIR is disabled in myaccount but now i want it to stop broadcasting the WIFI signal. Where in the settings can I do that? Many people seem to be asking this same question on the internet but I have not seen a response from Telstra where this can be done. I have been on the phone with the helpdesk and on the chat for 45 minutes with no answer and i have been waiting for hours for them to call me back (probably wont happen either).

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Disable TELSTRA AIR from Gateway

It takes about 48 hours from when Telstra Air was disabled in your account till the modem stops broadcasting the Telstra Air WiFi and FON SSIDs. There are no settings in gateway.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Disable TELSTRA AIR from Gateway

It takes about 48 hours from when Telstra Air was disabled in your account till the modem stops broadcasting the Telstra Air WiFi and FON SSIDs. There are no settings in gateway.

View solution in original post

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