Level 1: Cadet

Google mesh and wifi

I’m trying to connect 3x google mesh to TSmart Modem model #DJA0230.
Every time I load the app to setup the wifi pods , the modem loses internet connection .

Is google wifi mesh compatible with this modem .

Advise on setup is appreciated

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Level 25: The Singularity
Level 25: The Singularity

Re: Google mesh and wifi

I assume that you have plugged the WAN port of the main Google Mesh unit in to a LAN port on the Telstra modem?

The modem shouldn't lose internet connection because of the Google Mesh unit being plugged in to it.

The quickest way to get it up and running would be to call 1800 081 395 and speak to the Google Mesh consultants. They will have had far more experience setting up the product than anybody here.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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