rjmcinnes
Level 3: Gumshoe

Home Dashboard: How to delete obsolete Device

Answered
I can hide (temporarily) non-connected Devices, but can’t find a way to delete obsolete Devices.
I changed the name of a AirPort Express, and now both the New and Old “Devices” are both listed..
1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Home Dashboard: How to delete obsolete Device

If you reboot the modem it should remove of the devices old name from list..

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12 REPLIES 12
Level 24: Supreme Being
Level 24: Supreme Being

Re: Home Dashboard: How to delete obsolete Device

Do you mean on your home broadband modem page? 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

rjmcinnes
Level 3: Gumshoe

Re: Home Dashboard: How to delete obsolete Device

Thank you for your reply...
Yes, the Modems own web page, at 192.186.0.1.
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Home Dashboard: How to delete obsolete Device

If you reboot the modem it should remove of the devices old name from list..

rjmcinnes
Level 3: Gumshoe

Re: Home Dashboard: How to delete obsolete Device

Ok, I will do that...
I was a bit reluctant to do that, feeling I might loose some stuff. But reflecting on your suggestion, it would be logical.
(No more harm than a power outage).
Will do so tomorrow, but late in the day now.
Robert.
rjmcinnes
Level 3: Gumshoe

Re: Home Dashboard: How to delete obsolete Device

cf4,

Thank you, a Restart worked just fine...

A few anxious moments as all led's were off for a little while during the reboot.

All is good, I am a happy puppy, 'tis a nice box, this Telstra Smart Modem, am impressed with Telstra's proactive approach to getting Users ready to connect to NBN "down under".

It has never been so easy to get a new modem fully operational. 

Level 24: Supreme Being
Level 24: Supreme Being

Re: Home Dashboard: How to delete obsolete Device

Glad to hear some positive feedback about the Gen 2 modem and Telstra’s proactive approach. Most of the posts have been negative. Most people are quick to critics when things go wrong but are hesitant to comment favourable when things go right.

 

vk1dx
Level 2: Rookie

Re: Home Dashboard: How to delete obsolete Device

Me too, Me too.  I was also reluctant.  It worked.

 

rjmcinnes
Level 3: Gumshoe

Re: Home Dashboard: How to delete obsolete Device

Glad it sorted you out too...

It was my neighbour who first struggled with this.  He is "frightened" by all this "high tech stuff", so I have been helping him get he and his wife get comfortable with the new Telstra NBN ready setup.

In the process, I was using my iPhone on his new WiFi network to to get them up and running.

Once up and running, and tested, he then spent the next few hours getting all his other kit changed over to the new WiFi network. Well done I thought, for his persistence, some kit was not easy to switch without loosing all user history.

And while exploring the modem web page, he discovered my iPhone was still connected.

"Oi, get you iPhone off my network", was where it all started...

vk1dx
Level 2: Rookie

Re: Home Dashboard: How to delete obsolete Device

I was wondering what would happen.  I only want the cameras on the PC and was thinking of deleting the phone.  Hmm  Thanks  PS Knew a McGinnes in Sigs or RAEME.  Can't recall where.  Phil

 

vk1dx
Level 2: Rookie

Re: Home Dashboard: How to delete obsolete Device

I can't see my response RJ.  Basically I said that it will likely return after a reset or power outage.

 

Phil

rjmcinnes
Level 3: Gumshoe

Re: Home Dashboard: How to delete obsolete Device

Phil,

Any device connected to your home network, and  hosted by the Telstra Modem, will always appear in the Home Dashboard, and in Advanced, Devices list...

Highlighted
vk1dx
Level 2: Rookie

Re: Home Dashboard: How to delete obsolete Device

Thanks RJ

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