Level 1: Cadet

Home Hub Parental Controls

Trying to setup parental controls on my modem, setting up a rule gives me the below error message, and i cant seem to get past it, upon looking at some forums it seems this is a common problem, it this a problem that can be fixed or am i wasting my time ? modem model number and firmwae below, can anyone help please ?


The rule name should be less than 50 charachters and combined by '_', '0_9", 'a_z', 'A_Z'.


TG587n v3

firmware version 10.3.v.7

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: Home Hub Parental Controls

Hi Coppa5700,


Best to have a chat to our Tech Support team on 133933 or via chat here for further assistance with this 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines