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SK_81
Level 1: Cadet

How to know if Netgear router is locked or unlocked?

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Hi,
I have a Netgear Nighthawk M1 4GX Gigabit LTE Mobile Router, that was included in a Telstra contract (which has now expired) but I never used the router and now want to sell it. I keep getting enquiries asking if it’s locked to Telstra? How can I tell this and is it easy to unlock it it is?
Thanks in advance!
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Support Team
Support Team
Accepted Solution

Re: How to know if Netgear router is locked or unlocked?

Hi @SK_81

 

The Nighthawk modem shouldn't be locked to Telstra, however the person who buys it may need to update any APN settings to ensure it works with their chosen provider.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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2 REPLIES 2
Support Team
Support Team
Accepted Solution

Re: How to know if Netgear router is locked or unlocked?

Hi @SK_81

 

The Nighthawk modem shouldn't be locked to Telstra, however the person who buys it may need to update any APN settings to ensure it works with their chosen provider.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

SK_81
Level 1: Cadet

Re: How to know if Netgear router is locked or unlocked?

Oh brilliant! Thanks so much for your reply!

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