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Level 2: Rookie

How to tell if Frontier modem is using 3G network or 4G network

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I know it’s easy to tell if the modem is using its backup wireless connection, but what I want to know is if there is a way to differentiate between whether it’s using 3G or 4G as the backup. When I log in to the modem’s admin page, I can see how many reception bars it has, but there doesn’t seem to be an indication of whether it is using the 3G network or the 4G network.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: How to tell if Frontier modem is using 3G network or 4G network

Correct. It is 4G only
I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

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Level 22: Superhuman

Re: How to tell if Frontier modem is using 3G network or 4G network

It's 4G

Telstra Gateway Frontier: Eligible broadband service required. Available to premises in 4G coverage areas. Check coverage at Telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed. Telstra Air is not available while the Telstra Gateway Frontier is connected via the Telstra Mobile Network. Existing customers not recontracting and casual plan customers will pay $384 for the Telstra Gateway Frontier.

 

https://www.telstra.com.au/broadband/extras/frontier

 

Now, as for whether or not you can get full 4G speeds, well that's dependent on what's going on in the cell around you, as it says.

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Any opinions I express or advice I give are purely my own, and don't represent Telstra.


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Level 2: Rookie

Re: How to tell if Frontier modem is using 3G network or 4G network

Thanks Wanglese. Does that mean it can’t/won’t fall back to 3G if 4G is unavailable?
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: How to tell if Frontier modem is using 3G network or 4G network

Correct. It is 4G only
I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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