Level 1: Cadet

Internet not working

My modem is either solid orange status light, or solid red  status and internet light, or the lights go green for 30 sec then back to orange status light?! 


What is going  on how how can I get it to work again.

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Telstra (Retired)
Telstra (Retired)

Re: Internet not working

Hi @Ka20


This is most certainly not the feedback we like to see coming from our customers.


Can I ask what the outcome was of the last conversation you had with us about this?


If you can enter your address via the following link: this will advise if there is any listed disruption in the locality.


Please let me know what the outcome was after entering the requested details.


- Stef

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