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I wanted to order NBN and a smart modem for the NBN which is scheduled for A week. I have just spent ages talking to some woman who was only interested in changing my Plan. At the en all she could say was when the NBN is connected we will get in touch with you and ask what hardware you need. My current modem will not work with the NBN so why not do some thing now. The smart modem will connect Now and change over when the NBN is available but she could not Grasp that... HELP