CrowdSupport®
Highlighted
abthomp
Level 10: Junior Detective

NBN

Answered

We currently have a Technicolor TG800vac (1633RANUU) modem.

We are due to be connected to the NBN (FTTN) in the next 3-4 months.

Will this modem be OK or will we need the Telstra Smart Modem 2?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: NBN

The TG800vac will work on the NBN
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: NBN

The TG800vac will work on the NBN
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Level 21: Augmented

Re: NBN

But you may still receive what they call "NBN Connection Pack" which includes modem and one DECT phone when you order NBN connection...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now