Level 1: Cadet

Nighthawk M2 - new device - drops out of service 5-6 times a day

We have moved to a new build with no facility for NBN or phone line. the Nighthawk was advised by Telstra as the best wifi device to use. Weve only been using for a week - at least 5-6 times a day the wifi stops working - I have to unplug - take out the battery - then replace battery and plug and hold down start button - it all then begins working again fine. Very frustrating.

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Level 22: Superhuman
Level 22: Superhuman

Re: Nighthawk M2 - new device - drops out of service 5-6 times a day

I'd try factory resetting the device. From memory there is a wifi always on setting you may need to enable on the nighthawk.
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