I have a 240/110volt power adapter that is receiving 240 volt from my power outlet, however it is not supplying 12 DC to my NTD (Network termination device).
I have been getting very limited help from the service technicians. Typical scenerio, I call the helpful fault line, we arrange a Date for a technician to visit, after the end of that day I call the help line to discover that they had cancelled the technician for the day. There is no communication with me to advise me of this, so I sit at home for the day not earning a wage, waiting for someone who is not going to arrive. This has occurred on 2 occasions so far.
As a result I have determined it would be far more cost effective if I could purchase the defective part and replace it my self. So if anyone knows where I might be able to purchase the power adapter for my NTD please can you help me?
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