pedro2nd
Level 1: Cadet

Password for wifi connection

Answered

hi I have a Telstra gateway Max modem connected to cable, I am trying to change the password to the wifi modem as I suspect there are some un authorised users.

I have tried to use HTTP:// 192.168 ect to log on but no joy . it asked for a user name and password but I don't know which they are refering to

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Password for wifi connection

The default username and passwords for Telstra modems are:

 

admin/admin or
admin/password or
admin/blank (no password)
admin/telstra or
admin/Telstra     (Smart Modem Gen 2)

 

If non of those passwords work ten some one has changed password and you will have to factory reset the modem. To reset modem press reset button for at least 10 seconds while modem is powered on. You will need to use a bent paperclip or similar device to press reset button as it is located behind a hole in modems case. On Gen 2 modems it is locate on back near LAN port 2.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Password for wifi connection

The default username and passwords for Telstra modems are:

 

admin/admin or
admin/password or
admin/blank (no password)
admin/telstra or
admin/Telstra     (Smart Modem Gen 2)

 

If non of those passwords work ten some one has changed password and you will have to factory reset the modem. To reset modem press reset button for at least 10 seconds while modem is powered on. You will need to use a bent paperclip or similar device to press reset button as it is located behind a hole in modems case. On Gen 2 modems it is locate on back near LAN port 2.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now