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Texasguy
Level 1: Cadet

Smart Modem 4G Backup

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I was hoping someone could help me out. My NBN has gone out due to a line issue and I’ve been living with the 4G Backup. They have throttled the speed to near nothing. Is there anyway they can reset it so I can use the 4G at full capacity until the NBN is fixed?
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Smart Modem 4G Backup

Yes the 4G back up can be reset. Ring 1800 834 273 support they will have to fill out a web form requesting the speed be reset.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Smart Modem 4G Backup

Yes the 4G back up can be reset. Ring 1800 834 273 support they will have to fill out a web form requesting the speed be reset.

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