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Alex_Hutchinson
Level 1: Cadet

T box phone light turns blue unprompted

The phone light on my t box keeps turning blue and the box itself makes an almost phone ring like noise, several times a day, without any prompting on my end. I've been unable to find any indication that this is a normal behaviour. The t box is not used for a phone in any capacity, though it is connected via a phone line.

 

This often happens immediately before the box shuts down entirely (which happens at least once a fortnight), though I'm unsure if that's a false correlation from it just drawing my attention and paying notice when it crashes.

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1 REPLY 1
Support Team
Support Team

Re: T box phone light turns blue unprompted

Hey! Thanks for reaching out. Can I please confirm, have you tried a factory reset? 

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