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Burrow
Level 2: Rookie

Technicolor TG797n v3 - Firmware

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Setup this device today and liked the below options.

 

1.  Automatically detect devices for registration.

2.  Manually add a hostname for each device as the published hostnames from some of our devices are confusing/similar.

3.  Statically assign IP address to some devices such as Games console, wireless printer was easy.

 

Soon after going through setting up 9 devices the TG797n restarted and updated the firmware automatically undoing all of the above work.

 

Does anyone know why Telstra Technicians did this?  Where can I suggest this functionality be restored in the next release? (Although not hold much hope, previous experiences with other campanies).

 

Thanks

2 ACCEPTED SOLUTIONS

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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Technicolor TG797n v3 - Firmware

Thanks for the feedback Burrow.

We can pass this on to the products team.

 

- Ben 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Burrow
Level 2: Rookie
Accepted Solution

Re: Technicolor TG797n v3 - Firmware

Thanks Ben. Will wait and see what happens.

View solution in original post

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2 REPLIES 2
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Technicolor TG797n v3 - Firmware

Thanks for the feedback Burrow.

We can pass this on to the products team.

 

- Ben 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Burrow
Level 2: Rookie
Accepted Solution

Re: Technicolor TG797n v3 - Firmware

Thanks Ben. Will wait and see what happens.

View solution in original post

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