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Wayne_K
Level 2: Rookie

Technicolor TG797n v3 Firmware

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I was just enquiring as to what the Latest Firmware for the Technicolor TG797n v3 is.

 

 

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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Technicolor TG797n v3 Firmware

Hey Wayne,

 

The most recent firmware for that modem should be: 10.3.V.8.BL 

 

Brodie

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6 REPLIES 6
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Technicolor TG797n v3 Firmware

Hey Wayne,

 

The most recent firmware for that modem should be: 10.3.V.8.BL 

 

Brodie

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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View solution in original post

md15
Level 2: Rookie

Re: Technicolor TG797n v3 Firmware

I have a Technicolor TG797n v3 and it says

 

Firmware Version
15.53.6469-510-RA
 
Is this the latest?

@Brodie_Telstra wrote:

Hey Wayne,

 

The most recent firmware for that modem should be: 10.3.V.8.BL 

 

Brodie



ChrisBriarwood
Level 4: Private Eye

Re: Technicolor TG797n v3 Firmware

Where do I find the Firmware version number?

 

Telstra (Retired)
Telstra (Retired)

Re: Technicolor TG797n v3 Firmware

Hi Chris, 

 

I've responded to your post over on the following thread https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Technicolor-TG797n-v3-Firmware/m-p/563365#M19...

 

Ben

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Mandyfoskett
Level 1: Cadet

Re: Technicolor TG797n v3 Firmware

 

How do I update my firmware. Mine is currently running on 10.3.V.C and the speedtest only comes out at 3.35mbps and my son uses it for gaming and its too slow. Ive been told the firmware needs updating to get a faster speed. Im on ADSL 2 and im set on Channel 1 manual

Support Team
Support Team

Re: Technicolor TG797n v3 Firmware

Hi Mandyfoskett,

We roll the firmware updates out automatically, in waves as they become available. We do have instructions here: https://crowdsupport.telstra.com.au/t5/Modems-Hardware/TG797n-v3-firmware-update/m-p/496804/highligh... manually adding your modem to the next lot to be rolled out.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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