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Varun1
Level 1: Cadet

Telstra Gateway max

I have Telstra Gateway Max....I can connect Wi-Fi..I can access all sites .but when I connect to my work sites through remote login...it is not working.....I can access if I use hot spot from my phone....any suggestions

 

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2 REPLIES 2
Support Team
Support Team

Re: Telstra Gateway max

Thank you for reaching out, @Varun1, though I'm sorry to read that you're having trouble with your remote access.

 

May I please start by asking if this is a recent issue? Have you previously been able to access this via your home WiFi? If so, has anything changed recently?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Support Team
Support Team

Re: Telstra Gateway max

Hi @Varun1

 

Just checking back in to see if you need any further help or support?

- Stef

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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