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Maximilian8
Level 1: Cadet

Telstra Smart Modem Gen 2 intermittent off

Answered

Today I switched over to Telstra and got the "Telstra Smart Modem Gen 2". The one  made by Technicolor, the DJA0231 model.

Works so far only on "backup mode" - I think that is what they call if it is accessing the net via the 4G network and inbuilt SIM card as my fixed (copper) line apparently takes another 9 days to set up/switch on (in Melbourne!?!).

My experience is that over the past 8 hrs it dropped out already 3 times and needed a restart (don't know what else to do).

Should I just wait until the line access is on?

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra Smart Modem Gen 2 intermittent off

The reboots could be due to firmware updates. The modem if it has the original firmware will receive three firmware updates during the first few hours of operation.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra Smart Modem Gen 2 intermittent off

The reboots could be due to firmware updates. The modem if it has the original firmware will receive three firmware updates during the first few hours of operation.

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