Does anyone know what exactly Telstra have updated in my Telstra Smart Modem Gen2 in the latest Firmware update?
It has dropped off one of my Wi-Fi devices and now I can't get it to even see the network.
There's been a change to the Wi-Fi settings in some way, but I'm unsure what.
Any assistance would be greatly appreciated
Solved! Go to Solution.
Was this helpful?
What type and firmware version do you have?
I had an issue with my first Arcadyan where the 2.4ghz network died and i had one device in the house that could only connect to that frequency. The replacement one is working fine though
I turned band steering off and the 2.4Ghz band is visible from other devices, so I have established that the modem is fine.
I was able to get my device connected to the 2.4 network in the end, by changing the Channel selection from Auto to 11.
I have noticed that my Modem now has 13 Channels available? Did this happen in the Update?
My device may have a FCC compliant Wi-Fi Chip (American Chip) with only 1-11 being available. As soon as the Channel goes to 12-13 it disappears.
Thanks again for your help