CrowdSupport®
Mitchy
Level 1: Cadet

Telstra gateway Max install

Hi - I have just successfully installed a Telstra Gateway Max. My Gateway site shows successful and Internet working correctly and can see all devices. Have checked IP - all matches. Mac devices are all set to the new network name and show a stable and full wi-fi signal. Network preferences/diagnostics on Mac and iPad say Internet is all good. But when we open Safari we cannot bring up any site - nothing - tried many different sites. Doesn't matter whether I am sitting next to the gateway/router or at the other end of the house. I think it is a setting on the device(s). Can anyone help?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more