Modem Global Info as follows:
Product Name Technicolor DJA0231
Software Version 18.1.c
Firmware Version 18.1.c.0384-950-RB
Hardware Version VCNT-A
DSL Version A2pvfbH043k.d26t
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Do you have any IOS devices connected to the modem with IOS 13 installed? IOS devices with this version of software have been known to cause the modem to reboot. I have also had experience with other devices causing Technicolor modems to reboot.
Yes, we do have devices with IOS13 onboard, but my *belief* (can’t be certain) is that this issue pre-dates the introduction of IOS13 into our household.
Nonetheless, I’ll review the information in the link that you’ve provided (thanks).