Was this helpful?
I'm sure the community will do all they can to assist, but they'll need some details of what's not working in order to know where to begin. What part of the set up process is failing?
Are you getting any kind of error messages?
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
I don’t think it is possible to connect the Apple Airport extreme to the Telstra modem using WiFi. From all the documentation that I have seen it will only connect to a Apple router. If you want to connect to a non Apple router you need to use a wired connection. The Apple Airport Express can be connected using WiFi but not the Extreme.