CrowdSupport®
Level 1: Cadet

Wifi

My wifi modem mobile signal has been on orange now for abot 3 weeks. Have seen Telstra at Edwardstown SA and they told me there is a problem. Plus slow internet 

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Wifi

The Orange Mobile light indicates the strength of the received backup 4G signal. The 4G backup is throttled to 6 Mbps down and 1 Mbps up. Even if modem is in 4G backup you should still be able to attain these speeds. If modem is normal mode (front light green Gen 2 modem or Online light green Gen 1 and 1.1 modem) the Orange light will not cause a reduction in speed.

 

What type of connection do you have (ADSL, FTTN. FTTC etc) and what speed are you getting?

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