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Redridermx
Level 2: Rookie

Hi I was just wondering if anyone has a fix to the problem where all the PlayStation’s in my house now have trouble connecting to servers. All of them went down at the same time last weekend and all fail to connect to servers. i have talked to the le ...

JamesYouil
Level 2: Rookie

VPN

I have a Telstra Smart Modem Generation 2, and i was just wondering if would be able to connect NordVpn to that modem?

Phanto1
Level 1: Cadet

What doesthe "modem mode" light actually mean?

CJN2
Level 2: Rookie

  Hi,      Will the Telstra Smart Modem Gen 2 have a firmware upgrade to support Apple's new "Homekit-enabled Router" standard?   Also is there any news on release timeline of Smart Modem Gen 3? Will it support Wifi 6 and 5G mobile backup?   Cheers,  ...

MaxSophie
Level 2: Rookie

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

USB
Level 2: Rookie

I've been assisting a friend with his new NBN install in his business premises.  He was supplied a new Arcadyan LH1000.  From looking in these forums it seems it has problems well here are some more, this unit needs a major Firmware overhaul. We init ...

Eyes01
Level 1: Cadet

Hi All,I cannot get the Telstra Smart Modem DJA0230 to pair with my Mitsubishi Ducted Air Con the air con has an app which allows me to use my phone to turn it on remotely any suggestions? Also i have a Yamaha network player which with my old modem a ...

michaelbyriel
Level 1: Cadet

On Thursday 27th of June 2019 I double paid my Telstra Bill.The following day I contacted Telstra on Friday 28th of June 2019 requesting for a full refund by providing my bank details.I have not heard anything back from Telstra despite being told I w ...

Lidzau
Level 2: Rookie

I am trying to set up an Apple Airport Extreme as a remote wifi extender (i.e. not hard wired) to my Telstra Gateway. Cab you please help?

GJW6
Level 1: Cadet

Hi, 2 weeks ago my work VPN Connection stopped working (I work from home).  I have Telstra Cable broadband & a Telstra Gateway max modem. I have followed some of the suggestions on this forum with no luck. I can hotspot my laptop to my work phone & a ...

JamesYouil
Level 2: Rookie

VPN

I have a Telstra Smart Modem Generation 2, and i was just wondering if would be able to connect NordVpn to that modem?

USB
Level 2: Rookie

I've been assisting a friend with his new NBN install in his business premises.  He was supplied a new Arcadyan LH1000.  From looking in these forums it seems it has problems well here are some more, this unit needs a major Firmware overhaul. We init ...

KA19
Level 1: Cadet

I have the Telstra Gen2 Smart Modem. I am looking to get myself NordVPN or another similar service.  I just wanted to confirm if this Modem would allow me to connect using one of these services? I am unfamiliar with how these service work but would I ...

FlashG
Level 1: Cadet

The Telstra Smart Modem Gen 2 only allows you to define maximum of 10 MAC address to IP address mappings in the DHCP configuration. Is there any way to define more than 10 MAC to IP mappings? I have lots of devices in the house that require static IP ...

Calypso501
Level 1: Cadet

Hi, I have successfully port forwarded and view my NVR and IP cameras when on 4G but when I'm connected to the same wi-fi at home I can't see the cameras using the same app. If I turn wifi off I can see them again. I can see them on wifi if I change ...

toolsofpwnage
Level 1: Cadet

Does anyone know which one is better in terms of wifi performance. More specifically 5ghz wifi. I just got connected onto the NBN and I find not being able to change the dns on the smart modem to be quite a deal breaker. So I plugged my Netgear R7000 ...

Matt189
Level 1: Cadet

Sorry if there is a post already answering this but I’ve looked and troubleshooted thoroughly with no luck. I received my Telstra Smart Modem Gen 2 today, and my suburb has been NBN ready for a couple of weeks now.I connected my devices to the new mo ...

cognitiveant
Level 4: Private Eye

Are these considered normal results? its a Sagemcon f@st 5355 modem. 

Szpry
Level 1: Cadet

How do I update my Smart Modem. The NBN was down when I received it and switched it on, so I don’t know if it would update its software over the cellular or not. How would I find out?. After days of waiting the NBN is finally back on and I see the mo ...

a25Chev
Level 2: Rookie

I have a new Telstra Smart modem. All my wifi units hooked straight up to it except my Lenovo tablet. It finds the WLAN , saves the password but does not connect to the network. Have done everything including factory reset, Nothing. 

LisaBowyer1
Level 1: Cadet
shopkeeper64512
Level 1: Cadet

It seems that the IP Passthrough feature has been hidden in the firmware which Telstra installs on the Netgear NightHawk MR2100 devices. The old MR1100 device had this feature enabled. Was this a conscious decision by Telstra to remove access to this ...

tallywhacker
Level 1: Cadet

It seems that with the latest firmware update for the Smartmodem gen 2 (Firmware Version 18.1.c.0347-950-RC) Telstra have introduced a bug. It now looks like if you change the local device IP address and the DHCP start/end address the modem locks up. ...

SightScreen
Level 2: Rookie

I just had my NBN installed today complete with the new Telstra Smart Modem, and the first thing I wanted to do was put it in Bridge Mode because I'd rather clear the way for my Netgear Orbi to distribute the Wi-Fi signal. The problem is, when I set ...

Rich210
Level 1: Cadet

I’m trying to setup a new M2 as a bridge to act as a a failover device. I can’t find the option to enable IP passthrough like we do with the M1.

Could someone please advise how to enable this basic functionality?

ITcrazy
Level 2: Rookie

Hi,We had to reset our Telstra Gateway Pro V7610 today due to no internet service, once we got everything back up and running I had to go back and configure all the settings for SSID's etc. The one thing I cant get working again is remote management, ...

Paulmc56
Level 1: Cadet

4g backup not working on gen2 modem. After much persistance by me I finally got a consultant that was willing to fault find the problem. Seems that a complete modem reset followed by remove and reinsert SIM and also a power off and on and bingo I now ...

PGee
Level 2: Rookie

Beware the latest firmware update I installed 25-11-2018 (NTGX950C_10.25.01.0); it disabled the user Interface on the App (IPhone) as well as http://m.home. I had to reset as advised on CHAT then set up again. After restart the version was actually l ...

doxxie
Level 1: Cadet

Technicolor DJA023118.1.c.0215-950-RAhttps://www.dnsomatic.com/ Does this configuration appear to work for anyone else? DNSOmatic is a multi dynamic dns updater, in order to update all your dynamic dns settings, you pass through all.dnsomatic.com as ...

CommsGipp
Level 1: Cadet

I have just finished a 45 plus minute chat with Telstra regarding the Telstra Gateway Pro modem I am attempting to commission. I was attempting to reserve addresses on the subnet 192.168.80.0 with address mask 255.255.255.0 (i.e. stock standard addre ...

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