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davids45
Level 2: Rookie

G'day,Still unable to activate our cable connection (Technicolor Gen 2 plus Netgear cable adapter) to our existing Foxtel line (two weeks and counting), I thought I'd check the modem defaults/settings via a browser to the Gen 2 modem address (http:// ...

Lisa05
Level 1: Cadet

I keep having ongoing issues with our Gateway pro, it will connect to internet but our phones don't work. I normally just have to re-start the modem to get the phones working again but this time that is not working?

CounterParty
Level 1: Cadet

Is anyone using DOCSIS 3.1 ? Is there a cost involved ? I have a DOCSIS 3.1 compatible modem (ARRIS CM8200), so I was hoping it might be available soon (May 2019). I realise this an issue for NBN Co, not Telstra, but NBN is a wholesaler and will only ...

John2041
Level 2: Rookie

My product is NETGEAR NIGHTHAWK M2 MR2100 How can I use a Web Browser to Access the Mobile Router when I am not connected via the Mobile Router Wi-Fi? I have my NETGEAR NIGHTHAWK M2 MR2100 connected to a Swann security system via an Ethernet.  The co ...

robertlo
Level 2: Rookie

old cable service was reliable but new nbn service is giving me problem. i am not connected at all and have to use my mobile 4g data

robertlo
Level 2: Rookie

I have consistent service on my old cable internet but after switching over to nbn, my internet service is not working consistently. it keeps dropping and now it is not working at all

Twigs
Level 1: Cadet

My internet connection is down

Nath9n
Level 1: Cadet

Hi, I recently bought a telstra tv box (Roku thing) and I set it up last weekend and everything worked fine. I'm running it through telstra wifi. Live tv, Netflix,foxtel all worked fine until 2 days ago, the internet now wont work through telstra tv, ...

Nurselife
Level 1: Cadet

Hi all, New modem, can't log into the modem to change some settings around and set wifi password. I have tried mutiple default passwords (admin/password/<blank>/telstra) but none worked. This is brand new device (or so I hope) I tried to do a full re ...

STILTS
Level 1: Cadet

Phone goes out of order, phone light on smart modem goes from green to mauve, Telstra smart modem re boot (power off) restores above.This happens regularly, at least weekly.Data not affected.(NBN Fibre to premises.)

Steve4570
Level 2: Rookie

Hi.

My parents have nbn (FTTN) for their home phone. They have never had a computer, let alone an internet connection. It seems though that they have a wifi connection / account / something as they have the username + password magnet, and I think I wa ...

USB
Level 2: Rookie

I've been assisting a friend with his new NBN install in his business premises.  He was supplied a new Arcadyan LH1000.  From looking in these forums it seems it has problems well here are some more, this unit needs a major Firmware overhaul. We init ...

pedro2nd
Level 1: Cadet

hi I have a Telstra gateway Max modem connected to cable, I am trying to change the password to the wifi modem as I suspect there are some un authorised users.I have tried to use HTTP:// 192.168 ect to log on but no joy . it asked for a user name and ...

PhilStone
Level 1: Cadet

Hi
hopefully someone can help me: we moved into a house with NBN (FTTP). Because my old Telstra modem got damaged in the flood I bought a D-Link Viper 2600 (DSL3900).
Unfortunately I can’t get it to work: I have connected the modem to the Uni-D2 port o ...

mnonki
Level 1: Cadet

Hi there - at the moment the F@ST 5355 Telstra Gateway seems to only offer SMB1 for file sharing from devices connected to the USB ports. Are there any plans to update the firmware to allow SMB2 connections? Some context: I work from home and our net ...

Dougal_McBear
Level 1: Cadet

Hi I have set up my M1 for wireless offloading via my Samsung Note 8. The IP address for the phone is 192.168.1.70, but on the Settings>Status page for the router, it shows "Offloading by Wireless", "IP Address 192.168.43.49". A nonsensical address w ...

Brockaholic
Level 2: Rookie

G’day I have a static IP address so I can connect to my home network remotely.

Since I transferred to the NBN the static ip no longer works.

I tried to change the WAN IP address in Advanced > Internet settings but it can’t be changed (read only).

I have ...

graham999au
Level 3: Gumshoe

I purchased 2 sets of wifi boosters (4 disks in total). I was able to setup the first set (2 disks) with the Telstra home dashboard app (disc 1 connected to router and disc 2 upstairs). But I have tried everything to connect the additional 2 disks to ...

Nurselife
Level 1: Cadet

Modem has periods where it will constantly drop out and rest every couple of minutes to every so often. I am unsure if this is to do with works to the NBN in my area or what not. I've done a factory reset of the modem with no success. Checked all my ...

Tude
Level 2: Rookie

I recently lost my HFC NBN connection.  To tide me over I bought a Smart Modem Gen 2 (Technicolor DJA0231) for mobile backup, replacing the Sagemcom F@st 5355 modem.  NBN is now restored but my Panasonic cordless (model KX-TG8163ALB), which worked wi ...

Lisa05
Level 1: Cadet

I keep having ongoing issues with our Gateway pro, it will connect to internet but our phones don't work. I normally just have to re-start the modem to get the phones working again but this time that is not working?

John2041
Level 2: Rookie

My product is NETGEAR NIGHTHAWK M2 MR2100 How can I use a Web Browser to Access the Mobile Router when I am not connected via the Mobile Router Wi-Fi? I have my NETGEAR NIGHTHAWK M2 MR2100 connected to a Swann security system via an Ethernet.  The co ...

Paulmc56
Level 1: Cadet

4g backup not working on gen2 modem. After much persistance by me I finally got a consultant that was willing to fault find the problem. Seems that a complete modem reset followed by remove and reinsert SIM and also a power off and on and bingo I now ...

PGee
Level 2: Rookie

Beware the latest firmware update I installed 25-11-2018 (NTGX950C_10.25.01.0); it disabled the user Interface on the App (IPhone) as well as http://m.home. I had to reset as advised on CHAT then set up again. After restart the version was actually l ...

doxxie
Level 1: Cadet

Technicolor DJA023118.1.c.0215-950-RAhttps://www.dnsomatic.com/ Does this configuration appear to work for anyone else? DNSOmatic is a multi dynamic dns updater, in order to update all your dynamic dns settings, you pass through all.dnsomatic.com as ...

CommsGipp
Level 1: Cadet

I have just finished a 45 plus minute chat with Telstra regarding the Telstra Gateway Pro modem I am attempting to commission. I was attempting to reserve addresses on the subnet 192.168.80.0 with address mask 255.255.255.0 (i.e. stock standard addre ...

ScottR_au
Level 3: Gumshoe

It is really annoying that a firmware update occurs in the middle of me streaming live media content doing a reboot and interrupting me. 18.02.2018 05:46:48 Info SYS The Modem is installing a firmware update 18.02.2018 05:47:39 Info SYS The Modem suc ...

unhappyjack
Level 1: Cadet

24 Months of Foxtel NowWith Foxtel Now you can stream the latest TV, shows, documentaries, kids’ content, news and more at home on your TV or on the go.  Choose a Starter Pack from Drama, Pop, Lifestyle, Doco and Kids to enjoy the best and latest ent ...

AaronLund
Level 1: Cadet

Im having a few issues trying to connect my modem router. We are currently on the telstra velocity network and to the best of my knowledge i shouldn't have any issues using any NBN compatible router. I've configured it to use the LAN 4 port as WAN as ...

Sandj958
Level 1: Cadet

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