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Level 24: Supreme Being cf4
Level 24: Supreme Being

As there is no official manual for this modem I have written my own which I hope some people might find useful. It would probably have been better to post as a WiKi but I have never been able to post a WiKi successfully. The manual can be found at li ...

cosmo78
Level 1: Cadet

use velocity very slow internet turned off everything restart telstra says ok their end

Psylar
Level 1: Cadet

Curious if anyone has had issues setting up Arlo wifi cameras with Telstra smart modems (specifically Arcadyan LH1000). I've been through Arlo support but so far still unable to connect. Have opened the relevant ports but seems that doesn't even work ...

KM1123
Level 1: Cadet

I just have NBN internet today, and I found out there is only one signal as TelstraXXXX but without -2.4ghz and 5ghz. Then I can only see which platform I am using after login to the 192.168.0.1. I sometime need to use 2.4ghz. Anyone can help?Thank y ...

Confused62
Level 1: Cadet

The Samsung Smart View screen sharing does not work with Samsung mobile devices connected to the same Wi-Fi network as the TV. When I reconnect using the TP Link modem that was replaced by the Telstra modem on moving to the NBN it works.

kittikat212
Level 2: Rookie

I have reset my modem and I can't log in to access the full features to change the name of my wifi network. Can anyone help, please?

kristof43
Level 1: Cadet

After applying the information in section 23 of the unofficial manual, I was able to plug 2 USB sticks into a 4 way USB adaptor and see them in Advanced > Content Sharing, and all their files in W10 File Explorer. I later found the following 3 proble ...

John_55
Level 1: Cadet

Hi there,How do I remove and monitor which devices are connected to my wifi network?The router is Technicolor TG800vac and I can get to Gateway.It is really crap if you cannot name, block or forget devices. There are 2 in my list (after factory reset ...

oldguyzrule
Level 3: Gumshoe

Been with Telstra forever and currently on an the older Netgear modem (about 4 years old) running through the splitter which also acoomodates our Foxtel IQ2.Outages are pain and looking for suggestions as to how to obtain an upgraded modem and IQ set ...

clag1
Level 1: Cadet

Cannot for the life of me get it connected to the internet. Argh! Not sure which Telstra username and password to input when prompted. I’ve tried my Bigpond details and my Telstra ID details and neither work. Telstra shop insisted that I wouldn’t nee ...

NVS111
Level 1: Cadet

This works fine when the modem is in normal mode connected to the dsl line, however when in failover mode (4G), I cannot connect even when the ip address is known and used.Modem: V7610Firmware Version: V2.2.2.28I am a business customer with static ip ...

kittikat212
Level 2: Rookie

I have reset my modem and I can't log in to access the full features to change the name of my wifi network. Can anyone help, please?

Sunflower_GUY
Level 2: Rookie

Hello,The WiFi on my all-in-one PC does not support 5G and I need this connection, which is available from my Telstra MAX gateway.HOWEVER... I have a spare Telstra Technicolor-DJA0230 modem. My intent was to connect my PC via ethernet cable to the DJ ...

wolfieboy
Level 6: Bloodhound

Hi I recently had a problem with our Foxtel iQ4 set top box, using Netflix APP.The whole box works great & so does Netflix viewed via the iQ4 normally. After great success with the Netflix APP for 5.5 month it started playing up just over 2 weeks ago ...

Skynet
Level 2: Rookie

I had previously had NAT lookback and the ability to have more than 10 static IP addresses but sometime recently my firmware was "upgraded" to 0.08.06_ndmrFT4 and I have lost the 2 most important features to me. Also my router is now running like dog ...

marka_a_67
Level 2: Rookie

Hi, I'm about to purchase a Telstra Gen 2 Wifi Booster and i have a question about it's connection.I have a Telstra Smart Modem Gen 2 installed ok and working downstairs in a house and ethernet between the modem and upstairs.If i want Telstra Gen 2 W ...

MaxSophie
Level 5: Eagle Eye

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

pt006
Level 1: Cadet

Recently encountered an issue with devices randomly disconnecting from my Telstra Smart Modem Gen 2. Now my PlayStation, desktop and laptop cannot find the wifi signal from the modem. Mobile phones have no issue, they can all find it but my computers ...

nigeb
Level 3: Gumshoe

I am having trouble viewing movie files located on a NTFS formatted HDD, connected to the USB port of my Telstra Smart modem, Model Technicolor DJA0231. I can access the media via my MAC Notebook over the LAN, however the Samsung smart TV only shows ...

hawko2
Level 1: Cadet

Can anyone tell me if they have experienced bad internet connection with wireless outdoor security cameras? and if so did purchasing a Wi-Fi booster solve the problem?

marka_a_67
Level 2: Rookie

Hi, I installed my Telstra Smart Modem Gen2 today and i have working internet.The Mobile Signal light on the back is not on.And in the Advanced Mobile Section it shows as Sim not present.Sim is present in the modem, and under diagnostics it shows as ...

Psylar
Level 1: Cadet

Curious if anyone has had issues setting up Arlo wifi cameras with Telstra smart modems (specifically Arcadyan LH1000). I've been through Arlo support but so far still unable to connect. Have opened the relevant ports but seems that doesn't even work ...

Confused62
Level 1: Cadet

The Samsung Smart View screen sharing does not work with Samsung mobile devices connected to the same Wi-Fi network as the TV. When I reconnect using the TP Link modem that was replaced by the Telstra modem on moving to the NBN it works.

wallyz
Level 3: Gumshoe

I have attempted to setup dynamic dns I setup an account on FREEDNS (freedns.afraid.org) Service name :  FREEDNS (selected from drop down)Domain : wzaccess.crabdance.comUser name : <that as setup on freedns>Password : <that as setup on freedns> Howev ...

Tanndy
Level 1: Cadet

Cannot connect to the network. Status and internet buttons are red. Have troubleshot it. With no result. My reference number is : 19-67593

H-E-P1
Level 1: Cadet

The security camera is a Uniden App Cam Solo+. I run the set up program and it will not connect.

lmckay
Level 1: Cadet

Am trying to block sites on Telstra Business Smart Modem but after clicking apply no changes take effect and sites that have been listed to block do not seem to be blocked. I have tried adding urls and key words (pictured) and nothing works. Have tri ...

AmSoOverThis
Level 1: Cadet

I have a family of 6 all "working" from home at the moment, most connected by ethernet cable but some, like me, using the wifi. Around late April wifi became problematic, as in when I was in a MS Teams meeting it was freezing or dropping in and out, ...

mykat
Level 1: Cadet

I have 2 ps4’s both wanting to play Call of Duty Modern Warfare, when one is playing the other will not connect.. both will connect online no problems, only when we want to play the game both won’t connect.. please help....

jrdobson1
Level 3: Gumshoe

Down loading live video slows , brief stops after about 20 min. Why?

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