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Tigga_1119
Level 1: Cadet

Hi all, I'm a very avid gamer on both PC and PS3/PS4 and love playing online with my friends on Call of Duty. However since setting up my our Telstra Smart Modem and connecting the ps4 via a lan cable into the modem my PS4 nat type is 3, the NBN tech ...

keithMc
Level 1: Cadet

how many was it tested with by the manufacturer

cruzin66muz
Level 1: Cadet

Hi, I have 2 Technicolor TG800vac routers. One is set as router (R1) and the other is set in bridge mode (R2). I have given R2 a static IP and turned off DHCP and set in bridge mode. Everything works great for a few hours, then I lose internet access ...

Wi1son55
Level 1: Cadet

Unfortunately, after trying several times
during the late afternoon, evening I checked outside to find that the cable to the house has friend after installing the Telstra Smart Modem.
You know the experience we are having
as you notified us so it needs ...

keithMc
Level 1: Cadet

I have a customer that just added a second adsl Smart Modem Gen 2 [Technicolor DJA0231].The customer wants the new modem on line2 connected to the admin Lan because the downloads are faster than the line1 modem an older technicolor tg797n v3 modem.Wi ...

30yearCustomer
Level 2: Rookie

Hi All,If I change ISPs will my Smart Modem still operate and will VOIP still work.I have:Telstra Smart Modem Gen2NBN Fibre to the nodeActive NBN connectionI have seen on the net claims that the VOIP will not function if I change ISPs, likely to be A ...

1_1_1_1_1_1_1_1
Level 1: Cadet

Hi, I have an Asus DSL-N12E_C1 Wireless modem and router combo. Since i ever got it (8 months ago) I havent been able to configure the modem to be connected to the Telstra server. I have read a couple of articles about the VPI`s, VCI`s and the PPPoA ...

Stevenls
Level 3: Gumshoe

Hey there,Revisiting an old issue as I wanted to try and get this working.  I have a DLINK DCS-936L camera. it is connected to the Smart Modem - I can see it in the gateway.  I have assigned a static IP address to it, all well and good.  From there n ...

PEBKACZ
Level 1: Cadet

My battery has passed its use by date and needs removal. I also have solar with battery. How is the battery and associated hardware removed?

Esimmo
Level 1: Cadet

I have existing cable broadband with Telstra and NBN has arrived. Our area will connect using exising HFC network. Telstra sent me a CM450-1TAUS cable adapter and a smart modem, which is easy to understand and install, but my question now is: Does th ...

Tigga_1119
Level 1: Cadet

My partner and I got our new Smart Modem Gen 2 yesterday, it did not come with a user guide in the box and I changed the my account password, and I am able to log into my account, however I can not log into my modem.

I have seen in another thread that ...

Neggy-Z
Level 1: Cadet

Hi, is it at all possible to have the smart modem connected behind my main router for home phone use?I can get the internet working and the phone can make out going calls but incoming calls go straight to voice mail, is there a fix for this? My main ...

Nostromo1
Level 1: Cadet

Hi I am currently on Cable with a Telstra Gateway (Netgear) Modem / Router. I am due to move to NBN soon. HCF. I want to use a Telstra Gen 2 modem (because of 4G backup), but also connect an Orbi Router/Satellite system (RBK50 - AC3000). Currently my ...

Basa1
Level 2: Rookie

I have recently connected a Telstra Gen 2 modem to the NBN and it works great, however with a double brick house wifi was poor so I purchased a Gen 2 Booster.  I followed the included setup guide and I cannot pair the booster (red light).  If I use a ...

fox86
Level 1: Cadet

I have just switched from Telstara ADSL to Telstra NBN, but I still nave my old TG799vac (Gateway max?) connected as the router/wifi. Phone now plugs into Gateway. NBN speed is great.Problem: My wifi only reaches half of the house, and I cannot reloc ...

ausgumbie
Level 10: Junior Detective

Hi all Just checking around before trying the usual diagnostics/attempted-fixes. Anybody else experienced this lately? Location: Brisbane Wife reports about 10:50 PM last night (Mon. 10th June) all the lights on our DJA0230 (NOT the CM8200 modem / "N ...

SteveO2000
Level 2: Rookie

Hi my Telstra modem won't show up on my window 10 PC even though it is quite near it, no signal blocking items, all other devices throughout the whole hose connect fine?? Any ideas? I even did a windows reinstall and have replaced the wifi dongle to ...

Blitztanker
Level 2: Rookie

When is the Indigo cable link to Asia going live ?

lukejustin_690
Level 2: Rookie

Hi All we have just switched from optus to telstra and are trying to figure how we get our 2nd phone line active on our service  where does it connect to on the Modem as I do not see a 2nd Line Socket as like our previous modem had Phone 1 Phone 2 Th ...

davids45
Level 4: Private Eye

G'day, I have an Epson WF2510 multifunction printer on our home network.Not wanting to reset computers when the 500-hour DHCP lease again expires and the printer has its DHCP IP address changed, I've used the still-has-Windows laptop here to set the ...

Tigga_1119
Level 1: Cadet

Hi all, I'm a very avid gamer on both PC and PS3/PS4 and love playing online with my friends on Call of Duty. However since setting up my our Telstra Smart Modem and connecting the ps4 via a lan cable into the modem my PS4 nat type is 3, the NBN tech ...

keithMc
Level 1: Cadet

I have a customer that just added a second adsl Smart Modem Gen 2 [Technicolor DJA0231].The customer wants the new modem on line2 connected to the admin Lan because the downloads are faster than the line1 modem an older technicolor tg797n v3 modem.Wi ...

GZed
Level 2: Rookie

Hi all,
We currently have an SBS server network connect to the Internet via a Telstra NBN Business Smart Modem V7610. We also have 4 phone lines running off this NBN modem - Two lines in the back of the router and two more hanging off a Cisco SPA122.O ...

MaxSophie
Level 2: Rookie

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

SightScreen
Level 2: Rookie

I just had my NBN installed today complete with the new Telstra Smart Modem, and the first thing I wanted to do was put it in Bridge Mode because I'd rather clear the way for my Netgear Orbi to distribute the Wi-Fi signal. The problem is, when I set ...

Rich210
Level 1: Cadet

I’m trying to setup a new M2 as a bridge to act as a a failover device. I can’t find the option to enable IP passthrough like we do with the M1.

Could someone please advise how to enable this basic functionality?

Tech22
Level 1: Cadet

I’m setting up a Meraki MX to Telstra Netgear V7610 site-to-site VPN, but get the below error from the Meraki, May 14 14:50:51 Non-Meraki / Client VPN negotiationmsg: ignore information because ISAKMP-SA has not been established yet.May 14 14:50:41 N ...

ITcrazy
Level 2: Rookie

Hi,We had to reset our Telstra Gateway Pro V7610 today due to no internet service, once we got everything back up and running I had to go back and configure all the settings for SSID's etc. The one thing I cant get working again is remote management, ...

Paulmc56
Level 1: Cadet

4g backup not working on gen2 modem. After much persistance by me I finally got a consultant that was willing to fault find the problem. Seems that a complete modem reset followed by remove and reinsert SIM and also a power off and on and bingo I now ...

PGee
Level 2: Rookie

Beware the latest firmware update I installed 25-11-2018 (NTGX950C_10.25.01.0); it disabled the user Interface on the App (IPhone) as well as http://m.home. I had to reset as advised on CHAT then set up again. After restart the version was actually l ...

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