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Level 3: Gumshoe

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

Level 1: Cadet

Hi all, I used to think that Telstra was the best network provider for the past few months but clearly it is not.I applied for adsl for my home around May, which they said that the technician will bring the modem to my house. So after around 3 (took ...

Level 1: Cadet

I have a relatively new (3 months old) NBN connection using a Netgear V7610. Every 15 - 30 seconds it 'Chirps". Just a single chirp (if that is the right word), but the time interval seems to be getting shorter.It reminds of a battery running out. Is ...

Level 4: Private Eye

Telstra DECT cordless handsets T-Voice-503 paired to a Telstra Smart modem Gen2 DJA0231TLS (Technicolor) frequently loose their VOIP connection. Have three T-Voice-503 paired to the modem they all loose their connection every two or three days. Havin ...

Level 2: Rookie

I want to connect two Telstra Max modems LAN to WAN with the second one bridging how do I set this up?

Level 1: Cadet

Hi guysfirst time question I'am currently  around 9 months in on my 24 month contact ($89) which I had to start after dropping my Foxtel component, now my modem TG 799 vac as given up working, no internet now for two weeks.NBN tech as been out to che ...

Level 1: Cadet

If I go to my wifi password is there for anyone to see.Shouldn't it be hidden?

Level 1: Cadet

After a weekend when my cable internet stop due to some issue in the area, Telstra sent me their "Smart Modem" which supposely falls back on 4G if no internet.I did plug it once to test it and indeed, it worked as it was supposed to work, once I disc ...

Level 1: Cadet

Hello,I have an NBN HFC connection at home with a Gen2 Router and tel line.I am trying to establish a VPN connection to my office which runs on a Telstra V7610 smart modem (DOT) service.  Telstra has provided me with a spare V7610 for Home which work ...

Level 2: Rookie

Please give instructions on setting a custom DNS address on the Arcadyan LH1000 modem. The "Local Network" and "Local Network-IPV6" tabs do not allow setting of the DNS address, only selection of pre-configured DNS providers.
The default DNS addresses ...

Level 1: Cadet

Hi, I am trying to access my modem interface / configuration webpage at the web address but it will not connect anymore. The error message states firewall or antivirus software could be blocking it.  First, I never used to receive this me ...

Level 1: Cadet

I have just connected to NBN with Telstra and on the plan Air is included. Question is my prepaid is with Belong not Telstra how will this work?

Level 2: Rookie

We use a DEVG2020 Netgear modem installed in July 2014 for phone conferencing in a hall.  Also used to update one computer when needed. Each call is out-gong to the conferencing system then we feed the sound from our addresses (three or four times ea ...

Level 1: Cadet

Hi,The router is on the current V2.2.2.28 firmware. We used to be able to do port forwarding however after adding a new router downstream of the Telstra business device it consistently fails to port forward after 30 minutes. I have seen a significant ...

Level 1: Cadet

renting a house where the internal phone line is faulty so nbn gets to the house and then the connection speeds drop drastically , wont to replace the main line and direct it straight from the nbn to my modem , but cant find the nbn box

Level 1: Cadet

I have Telstra NBN with a Smart Modem Gen 2.  The modem has failed and i need to replace it.  DOes the new modem need to be registered or will it work straight out of the box?Cheers,Stu

Level 1: Cadet

Not at home right now so can't tell you exactly what firmware my modem is running on, I believe it is 0.04.14r, something along those lines, which I'm given to believe is quite a few updates behind, is there a way to manually update this. I've been t ...

Level 1: Cadet

Hi, On the product box it states we can connect up to 10 devices. However we have only been able to get 5 devices connected at one time. When I log into our device and go to our System information page it says: Max Access Number 5 So is Telstra false ...

Level 1: Cadet

Sometime ago I moved and brought my NBN connection with me, as part of the move telstra provided me with the gen 2 arcadyan LH1000 modem, until now I hadn't really noticed a problem until I attempted to play destiny 2 over my xbox, I hadn't attempted ...

Level 1: Cadet

Hi,I'm not yet connected to NBN but received Telstra Smart Modem DJA0231 for FTTN/FTTB. I believe we are getting NBN FTTC around 25 Oct. Will this modem work for FTTC? I havent tried to connect it yet as I already have Smart Modem for ADSL2+ connecte ...

Level 24: Supreme Being cf4
Level 24: Supreme Being

Has any one else noticed that some of the readings on the traffic monitors is incorrect?  Internet Traffic Send and received are reversed.Total Internet Traffic lower than expected compared to total network traffic. (Total Internet Traffic 3.6 GB, To ...

Level 1: Cadet

I seem to have hit a snag with changing the SSID (Guest) on the modem. While I can change it etc. no issues, the Lan Interface still reflects the old (default) name. Fortunately the DHCP setting for the old name are applied. Possibly just a bug?

Level 1: Cadet

Level 1: Cadet

I've spent many hours over the last few days trying to get my recently supplied Arcadyn LH1000 "Smart Modem" properly running ... Telstra sent me a new one (with the 4G backup) due to service outage for a few days.   This replaced the Technicolor TG7 ...

Level 1: Cadet

I have 4 phone lines on DOT with 2 on the Telstra v7610 Gateway and 2 on the Cisco SPA112. I want to add a second SPA112 and take the 2 Lines off the v7610. I have bought the second SPA112 and configured in Call Conductor but the device will not work ...

Level 2: Rookie

Hi, Just and update that, if you are on Telsta or Belong NBN plans, and using some older PCs connected via Wifi (2.4Ghz) you may still experience extremely slow download speeds. Although there are claims that this issue may have been fixed in the sub ...

Level 1: Cadet

J'ai un Modem mobile telstra AirCard 790s mais comment peut-on obtenir un numéro telstra. Je suis au Burkina Faso.

Level 2: Rookie

All is good, did as suggested phone is back to normal thank you.

Level 6: Bloodhound

I received our new Telstra Smart Modem Gen2 with voice backuplast week and it was very easy to install and use straight away. All I had to do is enter the new Wi-Fi Name and Password on our smart phones, Samsung Tablets and Foxtel iQ4 set top box.  I ...

Level 1: Cadet

Date: 31-July-2019 This information relates to installing an ASUS DSL AC3100 router directly to a FTTN Telstra NBN connection.  The Telstra Smart Modem (Technicolor DJ A0231TLS) was then connected to the ASUS router to provide telephone services only ...

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