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Bradmacoz
Level 2: Rookie

To start with I'm a CCIP certified Engineer... so I do have some experience in networks ;-) 1) Arcadyan LH1000 modem, no "NAT" on this domestic modem, in this day and age how can that be???? Telstra should be sacking the team that selected this lump ...

7808
Level 1: Cadet

I know you can turn of modem Wi-Fi from my mobile.Can someone people tell me how?

ulung_mbl
Level 1: Cadet

Hi, I have the Telstra Smart modem Gen 2  and noticed that there is an issue with the Time of day access control. For my son device I have set up 2 entries Sun-Thu 5am to 9:30pm and for Fri-Sat 5am to 11pm But each Friday he tells me that his device ...

lucar
Level 2: Rookie

hi the Telstra technican installed NBN today and used my old Netgear C6300BD as a wireless access point to allow devices to connect to it wirelessly.  Its connected to the Telstra Smart Modem Gen2 via one of the 4 lan ports. I can connect to both the ...

ZapbuzZ
Level 1: Cadet

I hate 2 expensive modems. Both Ausralian Optus Huawei and are unlocked.E5186 runs on the LTE 700/1800/2300 and 2600 MHz (will not work on telstra)B593s-601 850 / 900/ 1800 / 1900 MHz (will work on telstra)they are both optus branded modems and are u ...

mfragg
Level 2: Rookie

Posting this experience in case others also have issues.  Purchased a new iPhone 11 and after migrating the backup from iPhone 7 plus (via wifi) the wifi would stop as soon as I walked away from the where the router was located.  I then went on a man ...

Blairjn
Level 1: Cadet

Everytime there's a Thunderstorm at the first sign of lightning or thunder my wireless internet connection immediate drops out until the storm is over. sometimes my connection will drop out 10-20 seconds before I even here the Thunder. This is incred ...

Level 24: Supreme Being cf4
Level 24: Supreme Being

Does any one know what the custom settings in the Arcadyan version of the Telstra Smart Modem Gen2 do? Specifically the custom IpV4 and IPv6 rules at the bottom of image below. I have been able to work out that the settings in the table above block o ...

HI30
Level 1: Cadet

Hi, I am using the telstra smart modem Technicolor DJA0231 and since earlier today, the internet went down for 10 mins and after that I cannot use the 2.4 ghz band on any of the devices. I have a few smart plugs, tv, ip cameras which use the 2.4 ghz ...

AL1901
Level 1: Cadet

I'm having constant NBN dropouts the tech we have is HFC, we have had multiple NBN guys come out, they've changed connections, changed the box, change the power adapter and we still get dropouts. When these occur first we notice the internet is down, ...

lucar
Level 2: Rookie

hi the Telstra technican installed NBN today and used my old Netgear C6300BD as a wireless access point to allow devices to connect to it wirelessly.  Its connected to the Telstra Smart Modem Gen2 via one of the 4 lan ports. I can connect to both the ...

Blairjn
Level 1: Cadet

Everytime there's a Thunderstorm at the first sign of lightning or thunder my wireless internet connection immediate drops out until the storm is over. sometimes my connection will drop out 10-20 seconds before I even here the Thunder. This is incred ...

OzEvenstar
Level 2: Rookie

My smart modem gen 2 is an Arcadyan LH1000. Firmware Version = 0.08.06r. Hardware Version = .01. It's FIREWALL is "ON" Defensive Strength = "Normal". The modem works well and download speeds are as advertised. Upload speeds are WOEFUL (single digit K ...

Jasmine13
Level 2: Rookie

I want to get rid of wifi and just use my fibre to the home connected NBN. How do I disable the wifi backup on the smart modem? As far as Telstra can tell me, I need to remove the sim card from the modem. Will this just disable the wifi and leave the ...

ReiTsu
Level 1: Cadet

I recently switched from a Foxtel modem to a Telstra SMG2. I live in an area where internet is pretty limited and we are a family of five that all you use internet extensively (e.g Netflix, YouTube and Online gaming etc.). When the modem first booted ...

Datel
Level 2: Rookie

Hello,Just received the new Arcadyan LH1000  modem/router, but I cannot figure out out to get it into bridge mode, as I need to configure my Meraki MX as a gateway with static IP address, thus I need the Arcadyan LH to be transparent to the Meraki. A ...

rachel99
Level 1: Cadet

For several months, I've had a Telstra Gen 2 box (Champagne 18.1.c) which has worked normally. A week ago, the wifi stopped being visible to new devices.  Most existing devices are still able to connect normally, but new devices can't find it or be m ...

arm1979au
Level 1: Cadet

I have successfully run a 2TB external USB drive on my Technicolor DJA0231 for a while now, until the drive died today. I'd like to purchase a bigger drive for my next one, but need to be sure what size drive the modem is compatible with. I've seen b ...

Janboy
Level 1: Cadet

Nbn

When is going to install my nbn connection

Thorpef1
Level 2: Rookie

Hi everyone. Yesterday a number of my devices disconnected from my Telstra Gen 2 smart modem. It seems to have completed  an automated firmware upgrade at around 8.30am yesterday as that's when my devices went offline and unable to connect.  Firmware ...

7808
Level 1: Cadet

I know you can turn of modem Wi-Fi from my mobile.Can someone people tell me how?

Level 24: Supreme Being cf4
Level 24: Supreme Being

Does any one know what the custom settings in the Arcadyan version of the Telstra Smart Modem Gen2 do? Specifically the custom IpV4 and IPv6 rules at the bottom of image below. I have been able to work out that the settings in the table above block o ...

Cat480
Level 1: Cadet

Not having much luck with the parental controls on my TG797 modem and judging from this forum neither is anyone else.im willing to replace the whole modem to fully utilise this feature. What’s the best one to buy?cheers

Panna3
Level 1: Cadet

I was prompted to update to 12.06.02.00 for my device (due to my router connection consistently dropping out or device randomly shutting off) - the update solved those issues however, lead to me being unable to see my data usage information in the mo ...

Bloggs2
Level 1: Cadet

Hi there, I am trying to restore openvpn access to my Synology NAS, after Telstra changed my modem to Telstra smart modem Gen 2 - with a Netgear Telstra Cable Adapter.   Note that I can access the Synology browser interface ok - only vpn access is no ...

Tony131
Level 2: Rookie

The original post here is closed to additional comments https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Dynamic-DNS-provider-DuckDNS-How-to/td-p/770773 So in order to answer this post I have had to create this one. I now have DuckDns working w ...

MisterQ
Level 7: Deputy Inspector

So, I have a relatively large internal home network - about 40-50 devices - computers are predominantly apple, and raspberrypis, assorted smart switches. I have set up a "pi-hole" on a PiZero to get rid of some of the crap traffic. I have also set mo ...

RogerZ
Level 1: Cadet

This may assist someone.  I have a next gen 2 modem and it worked fine for about 5 months.  Then I was unable to find the modem on the list of networks on my Windows 10 PC.   I spent days trying to sort the issue out believing it to be a windows prob ...

Couttsie
Level 1: Cadet

I’m on HFC - and since joining Nbn my internet keeps dropping out especially when more than one wifi user is connected to the smart modem my main computer is Ethernet but still drops out each day

Eco
Level 1: Cadet

Why is it humming

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